Associate Director, Strategy - Events and Experiences
Monks · New York, United States
- On site
- New York, United States
About the role
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As an Associate Director, Strategy - Events and Experiences, you’ll deliver customer-centric, spatial, and retail strategic expertise for one of our top-tier technology clients. You will bring hardware and digital products to life through best-in-class events, global trade shows, pop-ups, in-store activations, and on-device content working closely with internal leadership to turn brand campaigns into welcoming interactive experiences. We are looking for a dynamic candidate to champion the "phygital" (physical + digital) landscape who is passionate about creating immersive environments and seeking new opportunities to create impactful work in an ever-evolving space. Your job is to define how our clients’ brands live, behave, and sell in the real world—and how those moments seamlessly connect to the purchase journey.
Responsibilities:
- Evaluate client objectives and product roadmaps to design compelling physical footprints, defining how attendees move through a space—whether it is a global trade show booth or a local retail pop-up.
- Develop retail engagement strategies that drive product understanding and consideration, specifically for consumer electronics, phones, wearables, and smart home devices. Go beyond the data. Determine how people actually move through spaces to identify friction points and "magic moments" with these devices in a physical space.
- Strategize the connection between physical events and digital ecosystems, ensuring on-ground activations are amplified socially and digitally to drive earned media and long-term loyalty.
- Define what "success" looks like across the various experiences. Move beyond foot traffic to measure dwell time, sentiment, and digital behavior and conversions.
- Lead the strategic narrative for new business pitches within the experiential and retail sector, translating complex business challenges into innovative, spatial strategic visions that win work.
- Identify and pursue proactive growth opportunities within the US market to expand the agency's experiential portfolio.
- Cultivate strong relationships with senior marketing leaders at prospective client organizations, acting as a trusted advisor on the future of retail and events.
- Collaborate hand-in-glove with Creative Directors, Technologists, and Fabrication partners to ensure strategic concepts are feasible, buildable, and impactful.
- Champion high standards for interactive design, pushing the boundaries of what is possible in physical brand activations.
About You
The essentials:
- 7 - 9 years of experience in strategy, specifically at least 5 years in experiential marketing, brand activation, and/or retail strategy.
- Must be based in the US (California or New York preferred).
- Current or recent experience working in an agency environment.
- Deep knowledge of consumer electronics, hardware, or tech brands, with an understanding of how to market a physical product in a physical space.
- Strong spatial awareness with the ability to look at a floor plan or a render and identify user journeys, dwell times, and engagement opportunities.
- Understand how to design for dopamine, belonging, and memory, not just for aesthetic appeal.
- Led or supported strategy for major global rollouts or high-impact "drop" culture activations.
- A proven track record of successfully winning new business and leading or supporting complex pitch processes for events or experiential agencies.
- Exceptional ability to articulate complex ideas (like AI integration or ecosystem connectivity) into simple, human-centric physical experiences.
- Resilience and adaptability to work in a fast-paced environment where event deadlines are immovable.
Not a must, but a plus:
- Experience working specifically with large-scale tech ecosystems.
- BA/BS/MA degree in marketing, business, communications, or a related field.
- A portfolio demonstrating success in major trade shows (e.g., CES, MWC) or large-scale retail installations.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
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What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.