ACD Content Design

@ Monks

About The Role

As an ACD Content Design, you will lead the content strategy for an LLM-powered product for a major tech company. You will collaborate with product managers, engineers, UX designers, researchers, and other stakeholders. The role requires resourcefulness, managerial skills, curiosity, flexibility, and meticulous attention to detail.

Responsibilities

• Create and implement content strategy for LLM-generated content.
• Collaborate with engineers on building effective LLM prompts.
• Develop high-quality training data for fine-tuning LLMs.
• Establish and communicate AI content design best practices.
• Manage content for AI interactions and product microcopy.
• Supervise and mentor junior content designers.

About You

You bring 5-7 years of UX writing experience with a background in AI content design. Experience in managing junior content designers, a strong portfolio, and a bachelor’s degree in a writing-centric field are essential. You are capable of owning projects from concept through execution and setting clear content directions.

What We Offer

Competitive salary ranging from $115,000 to $140,000 CAD, recognition in the industry, and a work environment that values diversity, equity, and inclusion. Join a global digital brand with a proven legacy of innovation and specialization, offering you the opportunity to work on cutting-edge AI products.

About Monks

Monks is the global, purely digital operating brand of S4Capital plc. Known for its innovative marketing and technology services, Monks helps major companies transform their business interactions with enterprise-grade technology and AI-driven content production. Recognized in multiple industry awards, Monks is committed to building a diverse and empowered team.

Key skills/competency

• content strategy
• LLM
• UX writing
• AI content design
• training data
• management
• prompt engineering
• microcopy
• mentorship
• inclusion