ACD Content Design AI

@ Monks

About The Role

As an ACD Content Design AI at Monks, you will lead the content strategy for an LLM-powered product used by one of the world's biggest tech companies. You will work directly with product managers, engineers, UX designers, UX researchers, and other key stakeholders to drive quality content and innovative design.

Responsibilities

• Create a content strategy for LLM-generated content and evaluate output quality.
• Collaborate with engineers to build effective LLM prompts.
• Develop high-quality training data for LLM fine-tuning.
• Define and articulate AI content design best practices.
• Manage and mentor junior content designers ensuring content excellence.

About You

You have 5-7 years of UX writing experience with a focus on AI content design, proven managerial abilities, and a solid portfolio. You hold a bachelor’s degree in English, communications, journalism or related fields, and you excel at managing projects from concept to execution.

Benefits

• Excellent full coverage medical, dental, and vision insurance.
• Generous PTO, company-wide holidays, and paid parental leave.
• 401k with company contribution and work-life balance focus.
• Career growth in a digitally disruptive and inclusive environment.
• Global, diverse culture with active employee resource groups.

About Monks

Monks is the digital operating brand of S4Capital plc, delivering global marketing and technology services powered by AI and data science. Recognized in multiple industry awards, Monks is dedicated to diversity, innovation, and excellence.

Key skills/competency

• Content strategy
• LLM prompt creation
• Training data
• Content quality
• UX writing
• AI content design
• Team management
• Project management
• Digital innovation
• Stakeholder collaboration