Staff Site Reliability Engineer, Fabric

About the Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems.

The Fabric team manages the infrastructure that enables secure communication between systems and from the public internet. Their responsibilities encompass network architecture, service mesh, and edge load balancing, ensuring customer data remains safe in transit. The team plays a crucial role in developing and maintaining the reliable and globally connected multi-cloud network that supports MongoDB products.

This role can sit in our NYC HQ, our smaller Austin, Palo Alto, or San Francisco offices, or fully remote from anywhere in North America. When based in an office, we provide hybrid work accommodation.

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong networking background to join the Fabric team. This role is pivotal in building and maintaining the robust infrastructure necessary for secure and efficient communication between our services. As an SRE on the Fabric team, you will leverage your expertise in networking, distributed systems, and automation to ensure our systems are resilient, scalable, and reliable.

The Ideal Candidate Should

• Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles
• Possess a customer-focused mindset, driving improvements that benefit end-users
• Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”)
• Be intimately familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, and CDNs
• Have a strong knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment

Expectations

• Participate in the development of a reliable and resilient multi-cloud globally-connected network that is crucial for MongoDB’s services
• Collaborate with service-owning teams to provide internal support, addressing technical issues and offering guidance on best practices for service-to-service connectivity
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to network architecture and service-to-service connectivity, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Key skills/competency

• Site Reliability Engineering
• Network Architecture
• Distributed Systems
• Cloud Infrastructure (AWS, Azure, GCP)
• Kubernetes
• Service Mesh
• Load Balancing
• Automation
• TCP/IP, DNS, TLS/mTLS
• BGP, SDN