Pre-Sales Solutions Architect

Pre-Sales Solutions Architect at MongoDB

We are seeking passionate technologists to join our Pre-Sales organization at MongoDB. In this role, you will ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. As a Pre-Sales Solutions Architect, you will guide customers and users in designing and building reliable, scalable systems using the MongoDB data platform.

Our team comprises seasoned technical sales professionals, software architects, entrepreneurs, and developers who are directly responsible for customer success, including software design, deployment, and operations. You will collaborate closely with sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals, and driving the business forward. You will serve as a trusted advisor to a diverse range of users, from startups to the world's largest enterprise IT organizations.

This is a hybrid working model position based in San Francisco.

Ideal Candidate Profile

As an ideal candidate, you will have:

• 5 to 8 years of related industry experience, ideally 2 years in a customer-facing role.
• Minimum of 2 years experience with modern scripting languages (e.g., Python, Node.js, SQL) and/or popular programming languages (e.g., C/C++, Java, C#) in a professional capacity.
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem.
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology.
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts clearly to technology and business leadership.
• Ability to work with a cross-functional sales team to formulate and execute an end-to-end deal cycle.
• The ability to travel up to 25%.
• A Bachelor’s degree or equivalent work experience.

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers.
• Experience working in a technical pre-sales capacity.
• Experience with database programming and data models.
• Experience in data engineering or AI/ML projects.
• Understanding of popular sales methodologies/frameworks such as MEDDPICC/Command of the Message.
• A MongoDB Certification.
• A Cloud Provider Certification.

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems, and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification, and pipeline generation strategy, taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing, and documentation).
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows, and account-based marketing events.
• Customer Success: Foster strong customer relationships, build champions, and ensure customer success and satisfaction.
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g., by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members.
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of the MongoDB product suite and industry trends.

What you will learn

You will gain mastery in:

• MongoDB Product Suite Mastery: Mastering the fundamentals and advanced features of MongoDB's core database, Atlas and Advanced Services (Atlas, Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts), and Relational Migrator.
• Market-Relevant Technologies: Expertise in designing complex systems utilizing cloud services on hyperscaler platforms and complementary technologies such as Apache Kafka and Kubernetes.
• Modern Architecture Design: Embracing best practices in microservices, DevOps, cloud, and security, and helping customers with cutting-edge RAG and AI architectures.
• Sales Techniques and Soft Skills: Mastering effective communication (presentations, demonstrations, whiteboarding) and client interaction strategies (discovery, objection handling).
• Industry Insights: Gaining exposure to a broad spectrum of interesting use cases across various industries.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Key skills/competency

• Pre-Sales
• Solutions Architecture
• MongoDB
• Cloud Platforms
• Distributed Systems
• Customer Facing
• Technical Sales
• Python
• Node.js
• Data Models