Post Sales Solutions Architect
@ MonetizeNow

Hybrid
$120,000
Hybrid
Full Time
Posted 7 hours ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX******* @monetizenow.com
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Job Details

Company Overview

B2B SaaS companies face significant challenges in their Go-To-Market (GTM) operations due to outdated tools, impacting revenue growth and scalability. MonetizeNow is solving this with the World’s First Unified Quoting, Metering, and Billing Platform, enabling seamless, agile, and transparent revenue operations.

Our Culture

At MonetizeNow, our core values include Attention to Detail, Extreme Collaboration, No Jerks, Bias for Action, Tinkering, and Having Fun. We foster an environment where innovation thrives and every team member is empowered to make meaningful impact.

Job Description

The Post Sales Solutions Architect blends technical expertise with a customer success mindset. You will act as the trusted advisor to ensure customers realize the full value of our platform and uncover growth opportunities. The role demands strategic thinking, strong communication, and the ability to bridge technical and business conversations.

Success in this role means:

  • Being the go-to advisor for executives.
  • Driving measurable improvements in adoption, retention, and expansion.
  • Shaping best practices and customer playbooks.

What You’ll Do

  • Serve as the primary point of contact for assigned customers by developing a deep understanding of their business goals and technical requirements.
  • Build and maintain strong stakeholder relationships as a trusted advisor.
  • Lead technical workshops, providing guidance on optimization and aligning customer roadmaps.
  • Act as a liaison between customers and internal teams, ensuring feedback drives product improvements.
  • Stay informed on platform functionality, integrations, and emerging capabilities to offer proactive recommendations.

What We’re Looking For

Experience: 5+ years in a customer-facing technical role as a Solutions Engineer, Technical Account Manager, or similar.

Technical Skills: Proficiency in APIs, integrations, Python/JavaScript, Salesforce CRM data models, databases, and system architecture.

Soft Skills: Excellent communication, relationship building, proactive problem solving, and the ability to bridge technical and executive-level discussions. Passion for learning fintech stacks.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) participation
  • Unlimited, flexible PTO (for exempt employees)
  • Company-sponsored outings and team-building events

Key skills/competency

  • Solutions Architecture
  • Customer Success
  • API Integration
  • SaaS Platforms
  • Technical Workshops
  • Stakeholder Management
  • Python
  • Salesforce
  • Communication
  • FinTech
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How to Get Hired at MonetizeNow

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your technical experience for MonetizeNow.
  • Highlight SaaS skills: Emphasize API and integration competencies.
  • Showcase customer success: Provide examples of driving adoption.
  • Prepare for technical interviews: Be ready with coding and architecture examples.

📝 Interview Preparation Advice

Technical Preparation

Review API integration techniques.
Brush up on Python or JavaScript.
Study cloud-based SaaS architectures.
Familiarize with Salesforce data models.

Behavioral Questions

Explain a past customer success challenge.
Describe conflict resolution in technical teams.
Discuss strategic communication with executives.
Detail a time you led a technical workshop.

Frequently Asked Questions