Technical Consultant - AI and Data Mobility

About the Technical Consultant - AI and Data Mobility Role at monday.com

Our Professional Services organization at monday.com is expanding, and we are looking for an experienced Technical Consultant to join our growing team. As a Technical Consultant - AI and Data Mobility, you'll play a vital role in ensuring client success by providing deep technical expertise for our largest and most technical implementation projects. You'll partner with other Services team members, such as Solution Architects and Implementation Consultants, to deliver strategic projects by integrating monday.com into enterprise environments and building custom user experiences. You'll also collaborate closely with our Builders (Product and R&D) to leverage the latest features, guaranteeing continuous innovation.

Key Responsibilities

• Develop deep, hands-on knowledge of the monday.com platform, monday AI, products, and extensibility tools to implement comprehensive solutions that integrate monday.com into clients' digital landscapes.
• Lead post-sale technical delivery through discovery, technical requirements gathering, and the execution of technical services engagements, collaborating closely with Customer Success and Services teams.
• Lead technical consulting engagements for customers, applying industry knowledge in the areas of AI transformation, system scale, security, user governance, and data architecture.
• Implement complex solutions that leverage our developer tools, including the monday.com API and apps framework, to enable the delivery of data migrations, integrations, and custom applications.
• Produce technical designs and installable quickstart solutions to improve our customers’ time to value.
• Lead technical discussions with key stakeholders on the client side and serve as a trusted technical advisor to internal Customer Success and Services teams.
• Advocate for customers with Product teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals.

Requirements for a Technical Consultant - AI and Data Mobility

• 3+ years of experience in B2B SaaS as a technical consultant or professional services engineer, preferably in highly-integrated, enterprise environments.
• Expert knowledge of APIs (RESTful, GraphQL), web standards (HTTP, HTML/CSS), identity management (SCIM), and authentication protocols (SAML 2.0/OAuth 2.0) with prior software development experience being highly preferred.
• Experience with Generative AI and Agentic AI tools, including exposure to LLMs, MCPs, and AI-assisted editors such as Cursor.
• Experience executing and delivering on Statements of Work for data migrations, integrations, and custom application development.
• Hands-on experience with integration platforms such as Make.com, n8n, Zapier, Workato, Power Automate, or other iPaaS solutions.
• Strong customer-facing and communication skills with the ability to establish deep technical credibility with client stakeholders.
• Ability to clearly articulate technical topics to a non-technical audience with exceptional technical documentation skills.
• Detail-oriented with some project management experience and the ability to multitask on simultaneous projects.
• Positive attitude, empathy, and high energy with the ability to take initiative and adapt in a fast-paced environment.
• BA or BS degree preferred.

Please note that this role is on a hybrid model in New York City. Visa sponsorship for this role is currently not available.

Key Skills/Competency

• Technical Consulting
• monday.com Platform Expertise
• API Integration (RESTful, GraphQL)
• Generative AI & LLMs
• Data Migration
• iPaaS Solutions (e.g., Make.com)
• Enterprise Implementations
• Client Stakeholder Management
• Technical Documentation
• Solution Architecture