Senior Workplace Specialist

@ Monday.com

About monday.com

monday.com is a global software company transforming how businesses run, with a platform used by approximately 245,000 customers worldwide and over 2,500 employees. They emphasize transparency, knowledge sharing, and a flexible work environment.

Role Overview: Senior Workplace Specialist

This role is responsible for maintaining the London office, ensuring a pleasant, aesthetic, functional, and safe work environment aligned with the monday culture. Key responsibilities include managing incoming facilities tickets, preventive maintenance, vendor relations, and coordinating office projects and events.

Key Responsibilities

• Own workplace domains and ensure day-to-day operations at the EMEA Headquarters.
• Solve facilities tickets within SLA and identify process improvements.
• Collaborate with People Experience and other stakeholders to enhance employee experience.
• Plan and execute office maintenance, vendor management, and facility projects.
• Monitor building systems including security, HVAC, and MEP, responding to emergencies.

Requirements

• 5+ years in workplace/office management or similar roles.
• Experience in facilities projects such as office build-outs and moves.
• Proven ability to establish procedures and protocols in a fast-paced environment.
• Strong verbal and written communication skills with a customer-centric approach.
• Proficiency in Microsoft Office and email tools; PM tools are a plus.

Work Arrangement

The position requires being in the office Monday to Thursday with some flexibility to work from home on Fridays.

Key skills/competency

• Facilities Management
• Office Operations
• Vendor Relations
• Ticket Resolution
• Preventive Maintenance
• Stakeholder Collaboration
• Project Coordination
• Communication
• Microsoft Office
• Problem Solving