Learning Strategist

About the Learning Strategist Role

The Learning Strategist at Momentive Software acts as a crucial strategic consultant and subject matter expert. This role involves close partnership with Account Executives (AEs) and Client Success Managers (CSMs) to deliver high-impact content solutions. You will take the lead in identifying opportunities, developing, and executing Custom Association Content Strategies that significantly drive adoption, engagement, and revenue growth for clients.

Key Responsibilities and Daily Life

As a Learning Strategist, you will:

• Partner with AEs and CSMs to identify opportunities for client content strategy engagements and lead the delivery of consultative solutions.
• Develop and manage Statements of Work (SOWs), scoping client content strategy projects, defining objectives, deliverables, costs, and resource needs in collaboration with internal teams to ensure alignment with client goals and organizational priorities.
• Lead handoffs to project managers and other stakeholders for seamless project execution.
• Design and implement custom client Content Strategies to drive adoption, achieve measurable engagement outcomes, support client decision-making with data-driven insights, and create pathways for revenue generation.
• Lead client-facing seminars and workshops to promote content adoption, showcase best practices, and generate new business opportunities.
• Plan and execute strategic initiatives for expanding Momentive University, including discovery of software product needs across Momentive, audience segmentation and engagement strategies, identification of support challenges, and client training requirements.
• Collaborate closely with instructional designers and internal teams to develop scalable, high-quality learning solutions that align with client goals and strategic content plans.
• Develop compelling proposals and support the sales team in closing new business for content products and services.
• Serve as an internal consultant for Learning Services, sharing expertise to drive innovation and operational excellence.
• Stay informed about Learning Services-adjacent products (such as Path LMS features and pricing) and industry options (including third-party courses) to advise clients on the best approach for their content strategies.
• Leverage emerging technologies and scalable frameworks to enhance content delivery.
• Analyze learner engagement data and translate insights into actionable strategies.

What Momentive Software Looks For

We are seeking a professional who brings:

• A Bachelor’s degree in Education, Communications, Business, or a related field; an advanced degree is preferred.
• Over 7 years of experience in content strategy, client consulting, or learning services, with a strong preference for experience within associations or educational organizations.
• Demonstrated success in building strategic client relationships and delivering value-added solutions that enhance engagement and retention.
• A proactive, self-starter mindset, capable of taking initiative, anticipating client needs, and delivering innovative solutions with minimal supervision.
• Expertise in adult learning principles and instructional design best practices.
• Strong project management and collaboration skills.
• Exceptional presentation and facilitation skills, with the ability to engage, influence diverse audiences, and communicate complex ideas clearly.
• Excellent written and verbal communication skills, including the ability to craft compelling proposals.
• Knowledge of learning management systems (LMS), content products, and industry trends, with the ability to advise clients on best-fit solutions.

About Momentive Software

Momentive Software empowers over 20,000 purpose-driven organizations globally, having facilitated over $11 billion raised and served 55 million members. Our cloud-based software and services help nonprofits and associations address critical challenges in engaging communities, simplifying operations, and growing revenue. We build solutions with reliability at their core, focusing on fundraising, learning, events, careers, volunteering, accounting, and association management, partnering with organizations committed to achieving exceptional outcomes.

Why Join Momentive Software?

At Momentive Software, you'll be part of a team of passionate problem-solvers and innovators dedicated to making a real difference through technology. We offer a purpose-driven culture, an inclusive environment, and a strong commitment to community involvement. Benefits include Medical, Dental & Vision, 401(k) with company match, Flexible Planned Paid Time Off, Generous Sick Leave, Employer-Paid Parental Leave, Employer-Paid Short-Term Disability, and Remote Work Flexibility.

Key skills/competency

• Content Strategy
• Client Consulting
• Learning Solutions
• Instructional Design
• Project Management
• Audience Segmentation
• Engagement Strategies
• Proposal Development
• LMS Expertise
• Data Analysis