Sales Consultant

Sales Consultant - Molton Brown

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

The Opportunity

We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our St Albans store. This is a part-time opportunity, working 12 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

What We Are Looking For

• Excellent communication skills
• Confidence and a positive attitude
• High personal grooming standards
• Passion for luxury and brand values
• Ability to work well in a team
• Drive and motivation to achieve KPIs
• Flexibility in working arrangements

What We Can Offer You

• An hourly rate of £13.20
• A 50% staff discount on all Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday!
• Monthly store bonus scheme (up to 0.35% of retail sales)
• Free product allocation every quarter (up to 5 items)
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and skill enhancement opportunities
• A company where your voice will be heard and your opinion matters!
• Learning and development opportunities within our business and across our brands

About Kao and Molton Brown

Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves on being listed among the World´s Most Ethical Companies for 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.

How we work

Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer

A friendly and flexible work environment with competitive salaries, benefits package, ongoing development, and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Key skills/competency

• Customer Service
• Sales
• Luxury Goods
• Brand Ambassadorship
• Communication Skills
• Teamwork
• Product Knowledge
• KPI Achievement
• Personal Grooming
• Flexibility