Sales Consultant
@ Molton Brown

Harrogate, England, United Kingdom
On Site
Posted 3 days ago

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Job Details

Overview

Molton Brown, a globally renowned luxury brand established on South Molton Street in London, is seeking a dedicated Sales Consultant for its Harrogate store.

The Opportunity

This part-time role (11 hours per week on a 4-month FTC) involves delivering exceptional customer service, detailed product knowledge, and personalized selling through services such as fragrance consultations and hand/arm massages. You will also assist with general store tasks including stock management, cleaning and replenishment.

What We Are Looking For

Candidates should excel in communication with confidence, a positive can-do attitude, high personal grooming standards, and a passion for luxury retail. Ability to work well in a team, meet store and personal KPIs, and offer flexibility in working hours are essential.

Compensation & Benefits

  • Hourly rate of £12.60
  • 50% staff discount on products
  • 22 days holiday plus Bank Holidays; birthday off
  • Monthly store bonus scheme up to 0.35% of retail sales
  • Free quarterly product allocation
  • Additional benefits: discounts/cashbacks, enhanced family leave, healthcare, wellbeing support, recognition awards, transport schemes, pension, and development opportunities

About Molton Brown & Kao

Molton Brown is a legacy luxury brand and part of Kao, a company with strong corporate values and a commitment to quality, integrity, and innovation. With a focus on ethical business practices and employee empowerment, Kao offers opportunities for professional growth and skill enhancement.

Key skills/competency

  • Customer Service
  • Luxury Retail
  • Communication
  • Teamwork
  • Product Knowledge
  • Sales
  • Fragrance Consultation
  • Stock Management
  • Flexibility
  • Brand Advocacy

How to Get Hired at Molton Brown

🎯 Tips for Getting Hired

  • Research Molton Brown's culture: Understand brand heritage and luxury ethos.
  • Customize your resume: Highlight retail and customer service skills.
  • Tailor your cover letter: Emphasize passion for luxury.
  • Engage in interview preparation: Practice answering customer service questions.

📝 Interview Preparation Advice

Technical Preparation

Review retail POS systems.
Familiarize with stock management software.
Study luxury product specifications.
Practice digital inventory tools.

Behavioral Questions

Describe handling difficult customers.
Explain teamwork in retail scenarios.
Discuss handling stressful sales periods.
Share experiences resolving conflicts.

Frequently Asked Questions