Technical Product Owner

Technical Product Owner (Practice Management & AI Innovation)

At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We are looking for a Technical Product Owner who doesn’t just manage a backlog, but actively shapes a world where software increases medical-practice success and improves patient outcomes.

The Role

You will serve as the strategic bridge between vision and velocity. As the liaison for our Practice Management product, you will leverage your deep medical billing knowledge and technical SQL skills to translate complex business needs into groundbreaking AI and automation-driven features.

How You’ll Make an Impact

• Drive the AI Revolution: Elicit, analyze, and validate requirements for AI-driven logic and automation triggers that redefine the "modern" in ModMed.
• Innovate Boldly: Translate business needs into high-fidelity functional requirements, including technical specifications and workflow diagrams that define the future of practice automation.
• Save Time (Quantifiably): Identify operational bottlenecks using data-driven metrics and propose automation solutions that reduce manual effort and maximize financial outcomes for our clients.
• Collaborate & Align: Partner with Engineering and Product Management to navigate the development lifecycle—addressing edge cases, ensuring scalability, and maintaining the highest standards of model accuracy.
• Champion Change: Coordinate alpha/beta programs to gather the "voice of the customer," ensuring our AI initiatives create genuine Customer Delight before they hit the general market.
• Think Big: Support release readiness by creating the "source of truth" documentation and training materials that empower our internal teams to succeed.

What You Bring

• Healthcare Core: Deep-rooted experience in Healthcare or Practice Management; understand the heartbeat of a medical office.
• Technical Edge: Proficient in SQL for data validation and problem investigation; enjoy "looking under the hood" to ensure data integrity.
• The "Automation" Mindset: Fascinated by AI capabilities with analytical rigor to design compliant, scalable, and intuitive solutions.
• Communication Mastery: Ability to explain complex AI logic to stakeholders and technical constraints to designers seamlessly.
• Self-Starter DNA: Ability to manage high-visibility projects with minimal supervision, balancing competing priorities with a focus on Doing Good.

Our Culture & Values

We believe in Aligning Passion with Purpose. At ModMed, you’ll find a team that moves fast, stays curious, and treats "fun" as a requirement, not an option.

• Create Customer Delight in every feature.
• Innovate Boldly, then make things happen.
• Save Time for the people who save lives.

Why ModMed?

• Innovation-First: Work on true AI/Automation projects that have a direct impact on healthcare providers.
• Specialty-Specific: Build intelligent tools for specific medical needs, not "one size fits all."
• Growth: High-visibility role with a direct line to product leadership and opportunity to own a critical piece of our PM platform.

ModMed Benefits Highlight:

ModMed offers a competitive benefits package designed to meet diverse needs. Eligible Modernizers can enroll in:

• Complimentary office lunches & dinners on select days, and healthy snacks.
• Comprehensive health, accidental, and life insurance plans at no cost to employees.
• Annual wellness allowance.
• Earned, casual, and sick leaves; Bereavement leave; extended medical leave options.
• Paid parental leaves (maternity, paternity, adoption, surrogacy, abortion).
• Celebration leave and company-paid holidays.

PHISHING SCAM WARNING:

ModMed is aware of phishing scams involving imposters posing as hiring managers. Valid communications from ModMed will come from our employees with a Modmed email address (first.lastname@modmed.com). ModMed will not ask you to purchase equipment or supplies. Report suspicious communications to the FTC.

Key skills/competency

• Technical Product Owner
• Practice Management
• AI Innovation
• SQL
• Healthcare IT
• Product Roadmapping
• Agile Methodologies
• Requirements Analysis
• Automation
• Medical Billing