Data Entry Assistant/Typing - Remote

Overview

This position is a work from home teleworking role. Although remote, candidates must be able to attend approximately 4-6 weeks of on-site training and occasional contract meetings. Applicants must reside within a 90-mile commuting radius of the work site.

Case Processing Support

Responsibilities include:

• Logging in petitions; creating and labeling case folders
• Researching cases and preparing data entries
• Maintaining file integrity and scanning documents
• Organizing case files and reporting missing documents

Mail Room Support

Tasks involve:

• Receiving, sorting, opening, and organizing incoming mail
• Operating letter insertion and postage equipment
• Delivering routing sheets and file requests
• Logging messages and petitions

Communications Support

Key areas include:

• Logging and delivering messages and petitions
• Inputting call questions/emails into the system
• Escalating calls to supervisors when necessary
• Providing scripted responses while typing notes rapidly

Required Skills and Qualifications

The candidate must have intermediate computer skills, strong attention to detail, and be capable of multitasking in a fast-paced environment. A very good command of English is required; knowledge of Spanish is a plus. Applicants must demonstrate a professional work ethic and pass a typing test (minimum 40 WPM with no errors). A background security investigation will also be conducted.

Key skills/competency

• Data Entry
• Typing
• Case Processing
• Mail Handling
• Communications
• Document Scanning
• File Management
• Multi-tasking
• Attention to Detail
• Background Investigation