Global Security Operations Centre Analyst

Global Security Operations Centre Analyst

MitKat Advisory is a global risk consultancy dedicated to enabling sustainable resilience by proactively managing operational risks. We leverage our near real-time risk intelligence platform, datasurfr.ai, and extensive expertise in security consulting, design, and embedded services to support leading organizations worldwide. Our mission is to empower C-suites with the confidence to act faster and smarter, driving rapid digital transformation in risk management.

Job Description

We are seeking a motivated Analyst/Operator to join our Global Security Operations Centre (GSOC). This role involves 24/7 monitoring of global events, basic risk assessment, incident response, crisis communication, and travel risk management. You will play a crucial role in safeguarding company assets, personnel, and travellers by providing timely and accurate information and support.

Key Responsibilities:

• 24/7 Monitoring: Continuously monitor worldwide events in real-time using social media, open-source information, and proprietary services to identify and assess threats to company assets, office locations, and travellers.
• Basic Risk Assessment: Support senior analysts in evaluating risks, providing insights and early warnings on emerging incidents.
• Incident Response and Crisis Communication: Act as the primary point of contact for safety and security incident intake and escalation. Respond to calls on the 24/7 hotline, manage crisis situations, and ensure prompt escalation. Synthesize data to compose accurate and timely communications for stakeholders, utilizing a mass notification system for crisis events.
• Travel Risk Management: Assist in managing communications with clients and travellers regarding travel security and risk prevention.
• Research & Reporting: Contribute to the preparation of risk reports and assessments, ensuring their timely delivery to clients.

Qualifications and Skills:

• Experience: 1–3 years in GSOC operations, threat intelligence, risk analysis, intelligence analysis, or related fields.
• Education: Master’s or Bachelor’s degree with equivalent experience in political science, international relations, security studies, intelligence studies, economics, crisis management, or related fields.
• Language Proficiency: Fluent in English; knowledge of other languages is a plus.
• Technological Proficiency: Proficient in Microsoft Office (Excel, PowerPoint). Knowledge of PowerBI, Tableau, or Decision Trees is advantageous. OSINT knowledge is desirable.
• Flexibility: Ability to work various shifts, including 24/7 availability for emergency support.
• Travel Security: Experience creating travel briefs and providing support during travel crises.
• Dynamic Work Environment: Ability to thrive in a fast-paced, evolving setting.
• Multi-tasking: Capability to manage multiple tasks and deadlines under pressure.
• Team Player: Strong collaboration skills and willingness to support colleagues.
• Quick Learner: Eagerness to learn and grow within the security field.
• Certifications: Relevant certifications (e.g., Certified Intelligence Analyst) are advantageous.

Key skills/competency

• Global Security Operations Centre (GSOC)
• Threat Intelligence
• Risk Analysis
• Intelligence Analysis
• Incident Response
• Crisis Communication
• Travel Risk Management
• Open-Source Intelligence (OSINT)
• Microsoft Office Suite
• Security Consulting