Shift Supervisor
Mitchells & Butlers PLC · Solihull, England, United Kingdom
- On site
- Full-time
- £25,000 / year
- Solihull, England, United Kingdom
Job highlights
- Lead a hospitality team, providing excellent guest service.
- Manage daily site operations and maintain high standards.
- Receive industry-leading steak training and benefits.
- Enjoy flexible shifts and significant dining discounts.
- Act as a role model for team development.
About the role
About the Role: Shift Supervisor at Miller & Carter - Solihull
As a Shift Supervisor at Miller and Carter in Solihull, you will be the welcoming face for all guests, ensuring a memorable dining experience. You will lead a team dedicated to providing exceptional service and fostering a passion for great food, especially steak. This role is perfect for someone who is enthusiastic about hospitality and eager to develop their leadership skills.
About Miller and Carter: Masters of Steak
Miller and Carter is renowned as the home of steak enthusiasts, where every steak is a masterpiece – from butchering and aging to perfect cooking. We pride ourselves on adding a special touch to every dining occasion. If you have a deep appreciation for steak, we want you on our team!
Industry-Leading Training and Accolades
All management employees, including Shift Supervisors, are enrolled in our unique, industry-leading 3-day Steak School. Miller & Carter is the only restaurant chain proudly awarded the ‘The Masters of Steak' accreditation, a testament to our commitment to excellence.
What's In It For You?
- Flexible shifts: Tailored to fit your schedule.
- Dining Discounts: Enjoy a 33% discount across all Mitchells & Butlers brands and 20% for friends and family.
- Financial Tools: Wagestream provides a financial toolkit for managing finances and accessing earned pay.
- Vibrant Atmosphere: Experience fun, laughter, and build lifelong friendships.
- Team Socials: Participate in events that celebrate hard work and camaraderie.
- Comprehensive Benefits: Includes a pension, 28 days paid holiday, high-street shopping discounts, and free employee shares.
- Support System: A free employee helpline is available for personal support.
Key Responsibilities: As Shift Supervisor You'll...
- Oversee the day-to-day operations of the site, acting as a host and serving guests.
- Confidently lead and motivate your team during shifts.
- Serve as a role model, assisting with team training and development.
- Maintain impeccable standards of cleanliness and safety on-site.
At Mitchells & Butlers, we foster a supportive, inclusive environment where individuals feel valued and can be their authentic selves while working within a great team. Join us and help create a welcoming atmosphere for every guest.
Key skills/competency
- Shift Leadership
- Team Management
- Guest Service
- Steak Expertise
- Operational Oversight
- Training and Development
- Problem-Solving
- Customer Relations
- Food Safety
- Sales and Upselling
Skills & topics
- Shift Supervisor
- Restaurant Management
- Hospitality
- Customer Service
- Team Leadership
- Food Service
- Steakhouse
- Solihull Jobs
- Mitchells & Butlers
- Supervisory Role
How to get hired
- Apply Easily: Utilize the mobile-friendly, 2-minute application process, no CV required.
- Highlight Experience: Emphasize your passion for great service and team leadership in your application.
- Showcase Steak Knowledge: If you're a 'steak geek,' express your enthusiasm for Miller & Carter's expertise.
- Prepare for Role Modeling: Be ready to demonstrate how you can train and motivate a team.
Technical preparation
Behavioral questions
Frequently asked questions
- How long does the Shift Supervisor application take at Mitchells & Butlers?
- The application process for a Shift Supervisor at Mitchells & Butlers is designed to be quick and efficient, taking approximately 2 minutes to complete via their mobile-friendly form. No CV is required, making it accessible and easy to apply.
- What kind of training is provided for Shift Supervisors at Miller & Carter?
- Shift Supervisors at Miller & Carter are enrolled in a unique and industry-leading 3-day Steak School. This comprehensive training, along with the company's 'The Masters of Steak' accreditation, ensures you become an expert in all things steak.
- Are there opportunities for career growth as a Shift Supervisor at Mitchells & Butlers?
- While the description doesn't detail specific career paths, the emphasis on training, leadership, and team development suggests opportunities for advancement within the company. Being a Shift Supervisor is a stepping stone to further management roles.
- What are the benefits of working as a Shift Supervisor for Mitchells & Butlers?
- Benefits include flexible shifts, significant dining discounts (33% across brands, 20% for friends/family), access to financial tools via Wagestream, team social events, a pension, paid holiday, shopping discounts, free shares, and a free employee helpline.
- What does it mean to be a 'steak geek' for the Shift Supervisor role?
- Being a 'steak geek' means having a genuine passion and deep knowledge about steak, including its preparation, cooking methods, and quality. Miller & Carter values this enthusiasm in their Shift Supervisors and team members.
- Does Mitchells & Butlers offer remote work for Shift Supervisor roles?
- Based on the description, the Shift Supervisor role at Miller & Carter - Solihull is on-site, focusing on the day-to-day running of the restaurant and direct guest interaction.