Technical Project Manager

The Role of a Technical Project Manager at Minted

As a Technical Project Manager at Minted, you will bridge IT and business functions to identify, prioritize, and deliver impactful automation and AI projects. Your focus will be on optimizing business processes through technology, while expertly managing project intake, resource allocation, and strategic alignment across the organization.

Key Responsibilities

• Business Partnership & Analysis: Partner with various business units to pinpoint inefficiencies and opportunities for automation. Conduct stakeholder interviews, gather requirements, and translate business needs into precise technical requirements and project scopes. Build and maintain strong, collaborative relationships across all departments.
• Project & Portfolio Management: Manage the entire IT project and portfolio intake, prioritization, and delivery lifecycle using Jira. Maintain clear portfolio roadmaps, ensuring they align strategically with Minted's business objectives. Oversee multiple concurrent projects from initiation through successful delivery, allocating resources effectively across the entire project portfolio. Track project dependencies, risks, and interdependencies. Establish and monitor project timelines, budgets, and success criteria. Facilitate sprint planning, daily stand-ups, and retrospectives for IT projects.
• Performance & Adoption: Develop performance dashboards and conduct ROI analyses for automation initiatives. Measure and report on project portfolio health and delivery metrics. Facilitate AI adoption and robust change management strategies throughout the organization. Develop comprehensive training materials and conduct user enablement sessions, monitoring adoption rates and gathering feedback for continuous improvement.
• Governance & Communication: Provide regular status updates to leadership and key stakeholders. Manage vendor relationships and external resources efficiently. Create and uphold project management standards and best practices, ensuring compliance with IT governance and security requirements.

What You'll Bring

• 5 years of experience in IT project management, business systems, or technology consulting.
• Strong expertise in Jira for project and portfolio management, including custom workflows, dashboards, and reporting.
• Proven track record of delivering complex technical projects on time and within budget.
• Experience managing project portfolios, encompassing intake, prioritization, and resource allocation.
• Experience with SaaS ecosystems, workflow automation, and system integrations.
• Strong understanding of AI/ML technologies and automation platforms.
• Excellent business acumen and the ability to effectively translate technical concepts for non-technical audiences.
• Outstanding communication, facilitation, and stakeholder management skills.
• Experience with various project management tools and methodologies (Agile, Scrum, Waterfall).
• Professional certifications such as PMP, CBAP, Agile/Scrum, or equivalent Jira administration or Jira Portfolio/Advanced Roadmaps certification.
• Experience with change management frameworks and adoption strategies.
• Background in process improvement methodologies (Lean, Six Sigma).
• Familiarity with ITIL or similar IT service management frameworks.
• Experience managing AI or automation implementation projects.
• Experience with Confluence for documentation and knowledge management.

Bonus Skills

• Well-versed in Generative AI solutions, prompt engineering, and the ability to leverage these tools for efficiency.
• Advanced proficiency in Jira for project tracking, portfolio planning, and reporting.
• Understanding of APIs and middleware platforms, like Make and Zapier.
• Basic knowledge of data flows, system architectures, and security considerations.
• Ability to create custom Jira dashboards, filters, and reports.

Compensation & Benefits

Minted offers a competitive compensation package that includes an annual performance bonus and stock options. Salaries are determined based on the candidate's primary work location within the U.S. and vary by geographic tier. Benefits are effective on the first of the month following your hire date and include medical, dental, vision, employer-funded HSA, 10 paid holidays, PTO, parental leave, wellness reimbursement, 401(k), commuter benefits, and employee discounts.

About Minted

Minted is a dynamic marketplace empowering a thriving community of independent artists. Headquartered in San Francisco, CA, Minted connects emerging talent and established artists with a global audience, bringing unique visual art, stationery, and textile products to over 75 million homes worldwide. We leverage technology and crowdsourcing to bring best-selling, trend-forward design to market at scale, fostering self-expression and community. Minted is an Equal Opportunity Employer committed to inclusion and diversity, and we participate in the E-verify program. We utilize AI-powered tools, including Brainner AI, to support our hiring processes, with all final decisions involving human review.

Key Skills/Competency

• IT Project Management
• Automation
• AI/ML Technologies
• Jira Portfolio Management
• Business Analysis
• Stakeholder Engagement
• Agile Methodologies
• Process Optimization
• Change Management
• System Integration