Data Management Senior Officer

Data Management Senior Officer at Ministry of Justice UK

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We support our service users and colleagues, where people and businesses access potentially life-changing justice. We're looking for individuals committed to public service and making a difference in people’s lives. If you’re interested in developing a career with a real purpose, please apply.

The Data, Analysis & Insight (DAI) team plays a pivotal role in supporting senior leaders across the business through reporting, analysis, and insights. Our work supports the organisation’s overall strategy and empowers senior leaders to make strategic, data-driven business decisions.

About The Role

This role will be based in our Data Management and Engineering unit, reporting to our Head of Data Management. It is a pivotal role for HMCTS to ensure that we are holding, curating, and protecting our data to drive value for our organisation both now and into the future, in line with our Data Strategy.

As a Data Management Senior Officer, your role encompasses several key aspects:

• Work closely with data engineering, operational, reporting, and analytical colleagues across the business to deliver data objectives.
• Support DAI in the development and promotion of a strategic master and reference data management capability for HMCTS.
• Support the design and implementation of new data dictionary and data cataloguing tools for HMCTS.
• Drive improvements in data quality, ensuring the accuracy of information stored and available for analysis, and produce metrics demonstrating data meets required quality standards.
• Support improvements in our data by implementing and monitoring a robust quality assurance and testing framework to ensure decisions and actions are based upon reliable and accurate data.
• Work with the Head of Data Management on the development and maintenance of effective data models that support new and existing reporting requirements, collaborating with stakeholders across the organisation.
• Support implementation and uptake of new technologies to deliver robust and accurate data management, ensuring documentation, data dictionaries, and data lineage information is readily available. This will include review and recommendation of appropriate and innovative tools.
• Ensure that all procedures relating to the delivery of data extracts and data flows are fully documented.
• Collaborate with data engineering colleagues on the testing and implementation of code and scripts before release, identifying any issues and risks whilst analysing the test results.
• Collaborate with DAI and stakeholders to develop, define and document an innovative change management process.
• Provide regular feedback on the operation of the data platform and assurance of the quality of information held within.
• Work with the Head of Data Management to ensure compliance with data governance standards and managing access to the data platform in line with security principles and role-based access policy and procedures.
• Attend meetings and represent the organisation with relevant stakeholders, being flexible and capable of proactive and reactive communication, facilitating prioritisation and sometimes potentially difficult discussions.

Who are we looking for? (Person Specification)

Essential Skills

The ideal candidate for this position should demonstrate:

• Data management and data governance skills gained through experience, training and/or continuous professional development.
• Experience of working with and developing approaches to good data governance, including an understanding of the principles of GDPR.
• Evidence of continuous professional development and knowledge of latest relevant technologies and best practice in data management.
• Experience of defining and documenting data workflows across systems and operations, including capturing and documenting complex data definitions and business rules.
• Experience of communicating effectively with operational business and analytical teams to define and document data requirements that meet business needs.
• Experience of working with data and databases, ideally involving the development of new and existing data sources in a Data Warehouse environment.
• Working knowledge and experience with ETL and data integration, including exporting data from various source data systems, transforming data against required business rules and data models, or data storage and analysis requirements, and loading data in storage platforms.

Desirable Skills

The below criteria are desirable only and will not be assessed during recruitment unless for tied scores:

• Experience in developing and maintaining Master and Reference Data.
• Developing and maintaining metadata for data dictionaries and data catalogue(s).
• Data architecture and creating data models and documentation.
• Data monitoring, testing, and implementing quality improvements.
• SQL and technical database experience using relational databases and/or dimensional modelling.
• Using CI/CD techniques and processes, DevOps/Git repository code promotion, and change management experience.
• Proven proficiency in relevant technology, Microsoft Azure certification or equivalent level of experience.
• Knowledge of work management/collaboration tools such as MS Teams, Trello and JIRA.

How To Apply

Application Stage

Please Submit:

• An anonymised CV: Be succinct, clear, factually accurate, and include qualifications and relevant experience with dates.
• Statement of suitability (up to 750 words): Demonstrate how you meet the essential criteria with real-life examples, using the STAR format.
• Behaviour examples (up to 250 words) for 'Communicating and Influencing': Cover 'what' and 'how', using the STAR format.

An initial short sift may be conducted on the Behaviour only if there is a large number of applicants. Candidates passing this will progress to a full sift.

Interview Stage

If successful at sift, you will be invited to a remote interview via Microsoft Teams. This will include:

• A 5-minute verbal presentation: Assessing technical capabilities; topic details provided to shortlisted candidates. Slides are optional.
• Question(s) in relation to Civil Service behaviours: Changing and Improving, Managing a Quality Service, Delivering at Pace.

Further Details

Minimum working hours are 30 hours per week. Occasional travel to HMCTS sites may be required. HMCTS offers extensive training and development opportunities.

About Our Benefits

We offer family-friendly and flexible working policies, generous annual leave, a highly competitive contributory pension scheme (28.97% employer contribution), childcare benefits, season ticket and bicycle loans. We are proud to serve and keep justice going.

Key skills/competency

• Data management
• Data governance
• Data quality
• ETL processes
• Data modelling
• SQL
• Data warehousing
• Data cataloguing
• Microsoft Azure
• Change management