Administration Assistant

Position: Administration Assistant

Discover your 100% YOU with MicroSourcing!

As an Administration Assistant at MicroSourcing, you will play a vital role in supporting our team by managing client data and ensuring seamless operations. This position is located at Three Ecom, MOA, Pasay City, with a hybrid work setup and a dayshift schedule.

Why Join MicroSourcing?

MicroSourcing offers a compelling environment for professional growth and personal well-being:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage from day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Maintain a balance between work and life with flexible work arrangements.
• Career Growth: Access opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role as an Insurance Broker Administration Assistant

As an Insurance Broker Administration Assistant, your responsibilities will include:

• Data Management: Accurately enter and maintain client and policy information in our broking system, ensuring data integrity and compliance while cross-checking documents for discrepancies.
• Administrative Support: Process invoices and manage debtor accounts, prepare reports and spreadsheets, and send pre-renewal notifications to clients regarding expiring policies.
• Document Preparation: Organize and prepare essential documents such as policy schedules, renewal notices, and invoices using provided templates, while managing online quotation systems independently.
• Client Communication: Respond to client inquiries via email and other communication channels, coordinate meetings, and address any urgent issues that arise.
• Team Collaboration: Actively participate in team meetings and coaching sessions, collaborate with onshore staff to enhance efficiency, and provide feedback on procedures to improve workflows.
• Regulatory Compliance: Adhere to all regulatory processes regarding privacy, data security, and confidentiality, ensuring high standards of service are consistently maintained.

Non-negotiable Requirements:

• Experience in a multi-national company or shared service set-up.
• Must have excellent management reporting skills and experience providing management reporting to senior management level.
• Strong analytical and problem-solving skills.
• Clear English communicator with the ability to explain/present complex financial data in a clear way.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU: MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

Key skills/competency

• Data Entry
• Client Data Management
• Administrative Support
• Invoicing & Debt Management
• Report Preparation
• Document Organization
• Client Communication
• Team Collaboration
• Regulatory Compliance
• Financial Data Analysis