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Worldwide Learning Program Manager

Microsoft

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Original Job Summary

About the Role

The Worldwide Learning Program Manager at Microsoft is responsible for designing and owning innovative learning programs aimed at upskilling technical and productivity workers across the Microsoft ecosystem. This role plays a strategic and collaborative part in enhancing professional identities, leveraging cutting-edge Microsoft technologies and AI, and supporting a diverse and inclusive culture.

Responsibilities

  • Design and manage membership programs for technical and productivity workers.
  • Create technical requirements and design member-facing experiences.
  • Collaborate with cross-functional teams in marketing and WWL.
  • Oversee program management, define metrics, and manage costs.
  • Advise executives and contribute to WWL strategic planning.
  • Embody Microsoft's Culture and Values.

Qualifications

Required qualifications include a Master’s Degree or equivalent experience in Learning and Development, management consulting, program design, or related fields. Experience in framework creation, credentialing programs, product strategy, stakeholder management, and defining success metrics is essential. Preferred qualifications require advanced experience and leadership in similar roles.

Compensation

The base pay range for this role in the U.S. varies between USD $96,500 and $188,400 annually, with specific ranges in the San Francisco Bay Area and New York City metropolitan area.

Key skills/competency

  • Program Management
  • Strategy
  • Learning & Development
  • AI
  • Technical Design
  • Stakeholder Management
  • Cross-functional Collaboration
  • Communication
  • Innovation
  • Culture

How to Get Hired at Microsoft

🎯 Tips for Getting Hired

  • Customize resume: Tailor your skills to program management.
  • Highlight experience: Emphasize technical and learning roles.
  • Research Microsoft: Understand their culture and mission.
  • Prepare examples: Showcase stakeholder management and strategy.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft technologies and AI trends.
Practice designing frameworks and lifecycle management.
Update certification in program management tools.
Study metrics definition and cost management.

Behavioral Questions

Describe past cross-team collaboration.
Explain handling challenging stakeholders.
Discuss your strategic decision-making process.
Share experiences with program pivots.