Technical Program Manager - Azure
@ Microsoft

Hybrid
$180,000
Hybrid
Full Time
Posted 21 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXX****** @microsoft.com
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Job Details

Overview

Microsoft's Customer Experience and Success (CE&S) organization is on a mission to empower customers and drive digital transformation through differentiated experiences. The Global Customer Success (GCS) team is focused on leveraging AI and cloud capabilities to deliver innovative solutions for business value acceleration.

Role Description

The Technical Program Manager - Azure will drive the Infra Technical Success Program across a diverse ecosystem including Cloud Solution Architects, Customer Success Account Managers, and technical specialists. The role focuses on strategy development, execution of complex technical programs, customer insights, and integration of Azure infrastructure with data and application modernization.

Responsibilities

  • Customer & Business Needs Analysis: Lead cross-functional engagements, conduct research, analyze telemetry, and translate insights into actionable plans.
  • Product/Service/Solution Definition: Define program goals, prioritize deliverables, develop success metrics, and collaborate with multiple departments.
  • Product/Service/Solution Development: Ideate and deliver customer-centric solutions, manage program roadmaps, and ensure compliance with privacy and security standards.
  • Sales Engagement: Provide technical expertise for sales enablement and champion customer success through direct engagement.
  • Other: Embody Microsoft’s culture, values, and commitment to diversity and inclusion.

Qualifications

Required qualifications include a Bachelor's Degree with 4+ years of relevant experience and 2+ years managing cross-functional projects. Preferred qualifications include significant experience in cloud and infrastructure technologies, technical certifications, and hands-on coding exposure.

Key skills/competency

  • Azure
  • Cloud
  • Program Management
  • AI
  • Telemetry
  • Customer Engagement
  • Strategy
  • Infrastructure
  • DevOps
  • Cloud Adoption
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How to Get Hired at Microsoft

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experience to Azure and technical programs.
  • Highlight cross-functional projects: Emphasize collaboration and customer success.
  • Research Microsoft culture: Study mission, values, and recent innovations.
  • Prepare technical insights: Focus on Azure, AI, and cloud infrastructure.

📝 Interview Preparation Advice

Technical Preparation

Review Azure infrastructure best practices.
Study cloud deployment and architecture trends.
Practice technical design and documentation.
Familiarize with DevOps and IaC tools.

Behavioral Questions

Explain a time you led a cross-team project.
Describe handling conflicting priorities effectively.
Discuss a challenge resolved through collaboration.
Share examples of adapting to change quickly.

Frequently Asked Questions