Solution Engineer - AI Business Process

Overview

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

We are looking for a Solution Engineer - AI Business Process to join our team. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

As a Solution Engineer - AI Business Process, you will specialize in one of the following categories: Finance & Supply Chain, Power Platform, and/or Sales & Services depending on your experience. You will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft’s AI-powered stack across every stage of the development lifecycle. You’ll collaborate closely with engineering leaders and platform teams to accelerate Dynamics 365, Power Platform, and AI through hands-on engagements like Proof of Concepts (PoC), hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment.

As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers modernize their applications by leveraging AI and realize the full value of Microsoft’s platform.

We are currently looking for Solution Engineer - AI Business Process professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. Travel percentages will vary according to role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
• Lead hands-on engagements—hackathons and architecture workshops—to accelerate adoption of Microsoft’s cloud platforms.
• Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions.
• Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
• Maintain and grow deep expertise in AI Business Processes, specializing in Finance & Supply Chain, Power Platform, and/or Sales & Services.
• Represent Microsoft through thought leadership in developer communities and customer forums.

Qualifications

Required Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.

Other Requirements

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Preferred Qualifications

• 4+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 2+ years of experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
• Knowledge of commercial cloud offerings (Microsoft’s cloud platform and/or knowledge of other business applications solutions and related ecosystems).

Key skills/competency

• Artificial Intelligence
• Business Process Optimization
• Microsoft Dynamics 365
• Power Platform
• Azure AI Services
• Solution Architecture
• Technical Consulting
• Pre-sales Engineering
• Cloud Platforms
• Customer Engagement