Senior Product Manager - AI

@ Microsoft

About the Role

The Senior Product Manager - AI at Microsoft designs and drives the development of AI-powered capabilities for the Channel Agent in Microsoft Teams. This role is crucial to enhancing collaboration and productivity by delivering intelligent, context-aware features that empower users through natural language interaction.

Responsibilities

• Drive AI-powered feature development for Teams channels.
• Translate user needs into clear feature requirements.
• Design and iterate on prompts, grounding strategies, and agent behaviors.
• Lead qualitative and quantitative evaluations including human-in-the-loop testing.
• Collaborate with Applied Science and cross-functional teams for integration.
• Define success metrics and drive continuous improvement through testing and feedback.
• Champion responsible AI practices in line with Microsoft’s ethical principles.

Qualifications

Candidates need a Bachelor’s Degree with 5+ years’ experience in product management or equivalent, 3+ years bringing user-facing products to market, and 4+ years improving product metrics. Security screening including the Microsoft Cloud Background Check is required.

Preferred Skills

• Experience shipping AI-powered products or agents.
• Deep understanding of LLMs, prompt engineering, RAG, grounding, and responsible AI practices.
• Experience in conversational UX and multi-turn dialogue system design.

Compensation & Additional Information

This role is classified under Product Management IC4 with base pay ranges varying by location. Microsoft is committed to an inclusive culture with growth, innovation, and collaboration at its core.

Key skills/competency

• AI
• Product Management
• Microsoft Teams
• Channel Agent
• LLMs
• UX Design
• Data Analysis
• Responsible AI
• Prompt Engineering
• Cross-functional Collaboration