Research Program Manager @ Microsoft
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Job Details
Overview
Microsoft is seeking a Research Program Manager to build and scale global research programs that enhance the impact of our world-class UX Research team. This role enables researchers to do their most impactful work by implementing operational systems, connecting teams, and removing barriers to great research.
Responsibilities
The Research Program Manager will:
- Scale research programs across the organization.
- Design and launch programs to reduce process friction.
- Create and manage operational systems for various research activities.
- Establish metrics and reporting frameworks to demonstrate value and impact.
- Manage vendor relationships, including contract negotiation and performance oversight.
- Oversee research technology stacks and recommend new investments.
- Leverage automation and AI to improve research efficiency.
- Develop communication strategies to ensure insights reach key stakeholders.
Qualifications
Required qualifications include a degree in Industrial Design, Product Design, Human-Computer Interaction, or related field with 5+ years experience in product or service design (or equivalent), 3+ years in research operations, and a proven track record in scaling operations. Additional skills include project management, experience with research tools, and leveraging data for decision-making.
Preferred Qualifications
Preferred candidates will have advanced experience in product design or service design, additional years of relevant experience, familiarity with legal, procurement, and compliance considerations, and expertise in emerging AI research tools and automation trends.
Compensation & Duration
The base pay range varies by location, with competitive salaries offered across the U.S. Applications accepted until October 19th, 2025.
About Microsoft
Microsoft’s mission is to empower every person and organization globally. The company values respect, integrity, and accountability, fostering an inclusive environment where everyone can thrive.
Key skills/competency
Research, Program Management, Operations, UX, Automation, AI, Vendor Management, Project Planning, Communication, Data Analysis
How to Get Hired at Microsoft
🎯 Tips for Getting Hired
- Customize your resume: Highlight program management and research operations experience.
- Showcase relevant skills: Emphasize UX, automation, and data analysis expertise.
- Align with Microsoft culture: Demonstrate growth mindset and inclusion.
- Prepare for interviews: Review case studies and project milestones.