Modern Work and Copilot Cloud Solution Architec... @ Microsoft
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Overview
At Small Medium Enterprises and Channel (SME&C), Microsoft is leading a high-growth, AI-powered global sales team focused on customer success through technological innovation and digital transformation. Our team unites Small Medium Business, Corporate, Strategy, and Partner teams to unlock the largest customer opportunity with significant investment support.
Role Description
As a Cloud Solution Architect specializing in AI solutions, you will drive our customers’ AI transformation journey using Copilot Chat, Agents, and M365 Copilot. In this customer-facing role, you will serve as a strategic trusted advisor and technical subject matter expert, influencing CXOs and delivering tangible business value and ROI.
Responsibilities
- Drive AI Transformation by translating customer challenges into actionable, ROI-driven solutions.
- Lead architectural design and engage with business and technical decision makers.
- Utilize Copilot prompt engineering and agent-building expertise to scale AI solutions.
- Collaborate with technical and sales teams to identify and develop growth opportunities.
- Engage in relevant communities to share expertise and drive customer success.
- Act as a focal point for M365 Copilot adoption, training, insights, and support.
- Support unblocking technical issues with product groups and provide feedback.
Qualifications
Required qualifications include a Bachelor's degree in Computer Science or equivalent, fluency in English (additional languages such as French, German, or Dutch are a plus), and significant experience in customer-facing roles that drive digital transformation and customer success. Proven track record with M365 solutions is critical.
Technical Skills
- Expertise in Microsoft 365 M365 Security and compliance, and Copilot solutions.
- Experience in prompt engineering and agent creation for scalable AI.
- Technical certification in Cloud, Microsoft 365 Certified, AI, etc.
- Strong project management skills and ability to engage with CxOs.
Working Arrangement
This role offers flexibility to work up to 50% from home. No relocation is possible.
Key Skills/Competency
- Cloud Architecture
- AI Transformation
- Copilot Solutions
- M365 Expertise
- Customer Success
- Change Management
- Technical Leadership
- Prompt Engineering
- Agent Development
- Digital Transformation
How to Get Hired at Microsoft
🎯 Tips for Getting Hired
- Research Microsoft culture: Study Microsoft mission, values, news, and reviews.
- Customize your resume: Highlight cloud and AI expertise.
- Emphasize technical skills: Showcase M365 and Copilot projects.
- Prepare for interviews: Practice scenario and leadership questions.
- Network actively: Connect with current Microsoft employees on LinkedIn.