Learning Manager - CXO Audience

Overview

In today’s digital landscape, learning new skills has never been more important. Within the Short Form Skilling team at Microsoft, we’re dedicated to helping learners build skills faster with short video and digital content, activated on social platforms. Our focus is on reaching new learners to help them thrive with the skills of the future, while driving business growth by expanding Microsoft’s presence among workforce audiences.

Responsibilities

Key Accountabilities

As a Learning Manager - CXO Audience, you will establish a center of excellence for upskilling CXO and Executive audiences through short-form content and thought leadership. Your primary goal will be equipping leaders to effectively bring the concepts of AI Transformation into their organizations. You will lead the creation and curation of a comprehensive learning bill of materials specifically for Executives, and activate this content across multiple channels, including events, social media, and within our agentic learning space, AI Skills Navigator. This role takes responsibility for managing a stream of entertaining and impactful skilling resources for Executives worldwide.

In This Role You Will Be Responsible For Following:

• CXO short form skilling strategy: Lead the strategy for this audience, defining a bill of materials that includes their skilling needs, jobs to be done, learning preferences, trusted influencers, preferred learning channels, and more.
• Skilling content curation & development: Execute on the strategy to curate and develop engaging short form content (primarily video) within our agentic learning product, building out a learning space that enables CXOs to bring AI to their organizations more effectively.
• Audience engagement strategy & execution: Engage and build trust with CXOs across channels including events, communities, outbound channels, and within our learning product.
• Social Media activation: Activate content on our social media channels (in partnership with a social media team) to reach and upskill new learners.
• Collaboration: Work with teams across social media, marketing, advocacy, and product to embed CXO content across channels and ultimately grow perception of Microsoft as a leader in AI Skilling.

Join us in Worldwide Learning and be a part of a team that is dedicated to maximizing human potential through transformative skilling experiences. Together, we will inspire skill development through world-class learning experiences for employees, customers, partners, and future generations.

Qualifications

Required/Minimum Qualifications

• Master's Degree or equivalent AND 3+ years experience in learning and development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education OR Bachelor's degree or equivalent AND 5+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education OR equivalent experience.

Additional Or Preferred Qualifications

• Master's Degree or equivalent AND 8+ years experience in learning and development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education OR Bachelor's degree or equivalent AND 12+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, program/project management, or corporate education OR equivalent experience.
• Microsoft Fundamentals Certification
• Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or related certifications.

Key skills/competency

• Learning & Development Strategy
• Executive Education
• Short-form Content Creation
• Social Media Activation
• Audience Engagement
• AI Transformation
• Program Management
• Thought Leadership
• Curriculum Development
• Stakeholder Collaboration