Data Center Technician
@ Microsoft

Toronto, ON
CA$87,600
On Site
Full Time
Posted 1 day ago

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Job Details

Overview

The Microsoft Data Center Technician role involves staging, setting up, and performing hardware deployments. You will troubleshoot, diagnose, and decommission hardware following Standard Operating Procedures. This role offers career growth and mentoring opportunities while deepening your understanding of data center processes and security practices.

Microsoft CO+I Environment

At Microsoft Cloud Operations & Innovation (CO+I), you will support key online services including Bing, Office 365, Xbox, OneDrive, and Azure from a global portfolio of over 200 data centers across 32 countries. The role emphasizes training, career rotation, and professional certification opportunities while fostering a culture of inclusion and growth.

Responsibilities

  • Stage, install, troubleshoot, and decommission IT datacenter equipment.
  • Follow standard processes for diagnostics, hardware deployments, and refreshes.
  • Provide guidance to less experienced technicians and escalate issues as needed.
  • Participate in safety briefings, EHS training, and adhere to PPE protocols.
  • Occasionally travel (up to 25%) to support metro data centers.

Physical & Operational Requirements

This role requires climbing ladders, frequent stair use, standing for extended periods, and occasional lifting/pushing up to 50-75 lbs. It is essential to maintain the ability to safely execute technical tasks in a dynamic data center environment.

Qualifications

Basic technical knowledge with at least 1 year of IT equipment support experience is required; 3+ years is preferred along with applicable certifications such as CompTIA A+, Server+, or Network+.

Key skills/competency

  • Hardware Deployment
  • Troubleshooting
  • Data Center Operations
  • Diagnostics
  • Safety Protocols
  • Technical Support
  • Mentoring
  • Process Improvement
  • Security Procedures
  • Physical Endurance

How to Get Hired at Microsoft

🎯 Tips for Getting Hired

  • Research Microsoft culture: Understand mission, values and teams.
  • Customize your resume: Highlight hardware and troubleshooting skills.
  • Highlight certifications: Include CompTIA and technical credentials.
  • Prepare for interviews: Practice technical and physical scenario questions.

📝 Interview Preparation Advice

Technical Preparation

Study standard hardware deployment procedures.
Refresh troubleshooting and diagnostic techniques.
Practice reading technical checklists.
Review cabling and network component layouts.

Behavioral Questions

Describe teamwork during challenging deployments.
Explain handling unexpected technical issues.
Discuss feedback you received from peers.
Illustrate adapting to process changes quickly.

Frequently Asked Questions