Data Center Technician Manager @ Microsoft
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Job Details
Overview
As a Microsoft Data Center Technician Manager, you will lead a team of technicians, providing expert guidance on hardware deployments, diagnostics, and decommissions. You will support technician performance while monitoring KPIs and SLAs.
Role and Responsibilities
In this role, you will:
- Lead and manage a team of data center technicians.
- Guide hardware deployments, diagnostics, and decommissions.
- Monitor Key Performance Indicators and Service Level Agreements.
- Provide training and foster career growth.
About Microsoft Cloud Operations & Innovation (CO+I)
CO+I powers Microsoft cloud services including Bing, Office 365, Xbox, OneDrive, and Azure. The group supports more than 1 billion customers and 20 million businesses globally, backed by over 200 data centers in 32 countries.
Core Values and Culture
Microsoft emphasizes respect, integrity, accountability and promotes a culture of inclusion. Employees are encouraged to innovate, grow and collaborate in an environment offering professional certifications and career rotation opportunities.
Key skills/competency
Data Center, Technician, Manager, Hardware, KPI, SLA, Leadership, Training, Operations, Cloud
How to Get Hired at Microsoft
🎯 Tips for Getting Hired
- Research Microsoft culture: Study mission, values, and recent initiatives.
- Customize your resume: Highlight relevant data center management experience.
- Prepare technical examples: Detail hardware and KPI experience.
- Network on LinkedIn: Connect with current Microsoft employees.