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Cloud Solution Architect - Copilot

Microsoft

Schiphol, North Holland, NetherlandsOn Site

Original Job Summary

Overview

Microsoft's Customer Experience and Success (CE&S) organization is on a mission to empower customers by accelerating business value through AI transformation. The Cloud Solution Architect - Copilot is a customer-facing role focused on driving AI adoption using Copilot Chat, Agents, and M365 Copilot.

Responsibilities

  • Act as a trusted advisor by translating customer challenges into actionable AI solutions.
  • Drive customer success through architectural design and strategic engagement.
  • Leverage Copilot prompt engineering and agent-building to scale AI initiatives.
  • Identify growth opportunities with technical and sales teams to drive business expansion.
  • Engage in communities, share expertise, and continuously learn to further customer transformation journeys.

Qualifications

  • Bachelor's degree in Computer Science, IT, Engineering, Business, or related field, or equivalent experience.
  • Relevant experience in cloud/infrastructure technologies, IT consulting, or technical project delivery.
  • Experience in a customer-facing role and handling complex technical projects.
  • Technical certifications in cloud technologies such as Microsoft 365, Azure, AWS, or Google.

About Microsoft

Microsoft's mission is to empower every person and organization on the planet. At Microsoft, values such as respect, integrity, and accountability create a diverse, inclusive, and growth-oriented culture.

Key skills/competency

  • AI Transformation
  • Copilot Chat
  • Cloud
  • Architectural Design
  • Customer Success
  • Prompt Engineering
  • Agent Building
  • M365 Copilot
  • Technical Consulting
  • Change Management

How to Get Hired at Microsoft

🎯 Tips for Getting Hired

  • Customize your resume: Highlight AI and cloud expertise.
  • Research Microsoft: Understand culture and recent innovations.
  • Showcase certifications: Include relevant cloud qualifications.
  • Prepare for interviews: Practice technical and customer success scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review cloud architecture fundamentals.
Study Copilot Chat and M365 Copilot details.
Brush up on AI and agent engineering practices.
Update technical certifications and project examples.

Behavioral Questions

Describe past customer engagement experiences.
Explain a time when you solved technical challenges.
Discuss managing customer expectations effectively.
Describe how you adapt to new technologies.