AMERS Scheduling Manager

Overview of the AMERS Scheduling Manager Role at Microsoft

In alignment with Microsoft's values, we are dedicated to fostering an inclusive work environment for all employees. The Cloud Operations + Innovation (CO+I) team builds and maintains one of the world's largest Cloud Infrastructures. Our mission emphasizes smart growth, high efficiency, and delivering a trusted experience to global customers and partners. We are seeking passionate, high-energy scheduling program managers to help us achieve this mission.

Within CO+I, the Core Operations & Functions Team is responsible for delivering datacenter capacity for Microsoft’s Cloud Business worldwide, managing a portfolio of complex, end-to-end projects.

The AMERS Scheduling Manager will lead the Americas End-to-End (E2E) Scheduling Team, which is critical for managing top-line critical path delivery schedules for new CO+I data centers. This team serves as a vital connection and orchestration point, ensuring a fully integrated schedule across all segments to support overall data center delivery. Additionally, this leader will drive several high-visibility initiatives focused on refining how Microsoft captures schedule commitments and integrates schedules across multiple platforms.

Microsoft's mission is to empower every person and organization on the planet to achieve more. We cultivate a culture of growth, innovation, and collaboration, built on values of respect, integrity, and accountability.

Key Responsibilities

As the AMERS Scheduling Manager, you will be responsible for:

• Managing the AMERS Scheduling Team, overseeing End-to-End top-line production schedules.
• Working effectively under pressure and deadlines, navigating ambiguity to drive clarity and resolution.
• Collaborating across organizational boundaries to build alignment and ensure closure on critical issues.
• Managing the execution, planning, and development of integrated master schedules for major projects and programs across the portfolio.
• Overseeing and managing portfolio and program-level schedules, developing detailed schedules from inception to completion.
• Developing schedule mitigation strategies, reporting on schedule issues and critical tasks to management, analyzing schedule sensitivity and risk, and recommending solutions for high-risk areas.
• Coordinating with all segments and functional organizations to ensure the execution system aligns with organizational processes and goals through tactical management of the integrated master schedule.
• Establishing and maintaining standard detailed project delivery schedule templates with identified key milestones.
• Monitoring, analyzing, and providing direction on the overall health, risks, and progress of schedules through coordination with other segments.
• Advising management on the status of work-in-progress, critical need-by and delivery dates, and potential delays.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ year of project or people management experience.
• 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Additional or Preferred Qualifications:

• Experience managing/leading large-scale Program Planning/Scheduling teams.
• Bachelor's Degree in Business, Operations, Finance, or a related field AND 7+ years of work experience in program management, process management, or process improvement.
• Expert user of Primavera P6 or MS Project with at least 5 years of experience.
• Proven success in a lead role managing schedule development/management on a portfolio of medium to large-scale projects.
• Expertise with schedule analysis and Critical Path Method (CPM) methodology.
• Data Analysis experience.
• Creative problem-solving skills and strong collaboration abilities across global teams.

Key Skills/Competency

• Program Management
• Scheduling Management
• Critical Path Method (CPM)
• Primavera P6
• MS Project
• Data Center Operations
• Cloud Infrastructure
• Cross-functional Collaboration
• Risk Mitigation
• Team Leadership