Member of Technical Staff, LLM Evaluation

Member of Technical Staff, LLM Evaluation

As a Member of Technical Staff, LLM Evaluation, you will develop and implement cutting-edge methodologies to help us evaluate how well Copilot performs in real-world usage scenarios. Users turn to Copilot for all types of endeavors, making it critical that we ensure our AI systems effectively help them meet their needs. Our vision for meeting user needs is expansive and includes not only task completion, but also affective aspects of the experience. You will be responsible for developing new methods to evaluate LLMs, train classifiers, experimenting with data collection techniques, and implementing methodologies to provide real-time signals on Copilot performance. We're looking for outstanding individuals with experience in the social sciences, machine learning, and analysis of natural language. The right candidate is a creative problem solver who will work closely with user researchers and product leaders to build automated evaluation frameworks that help us drive improvements in Copilot.

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Responsibilities

• Leverage expertise to measure the performance of Copilot, identify failure modes and novel mitigation strategies, including data mining, prompt engineering, LLM as a judge, and classifier training.
• Creative problem solving, navigating complexity with clarity, independently shaping direction and delivering results even when the path isn’t obvious.
• Create and implement comprehensive evaluation frameworks across diverse scenarios, edge cases, and potential failure modes.
• Build automated testing systems, generalize solutions into repeatable frameworks, and write efficient code for model pipelines and intervention systems.
• Maintain a user-oriented perspective by understanding needs from user perspectives, validating approaches through user research, and serving as a trusted advisor on AI matters.
• Track advances in research, identify relevant state-of-the-art techniques, and adapt algorithms to drive innovation in production systems serving millions of users.

Qualifications

Required Qualifications:

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)OR equivalent experience.

Preferred Qualifications:

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 8+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 10+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 12+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience.
• Experience prompting and working with large language models.
• Experience writing production-quality Python code.
• Demonstrated interest in Responsible AI.

Key skills/competency

• LLM Evaluation
• Machine Learning
• Natural Language Processing
• Data Science
• Prompt Engineering
• Statistical Techniques
• Automated Testing
• User Research
• Algorithm Adaptation
• Problem Solving