Order Analyst - AI Trainer

Overview

Join micro1 as an Order Analyst - AI Trainer. You will play a crucial role in shaping the future of intelligent systems by using your skills in order processing, customer service and process optimization to train cutting-edge AI models.

Key Responsibilities

• Review orders for completeness and accuracy.
• Forward incomplete orders for further processing and collaboration.
• Obtain and validate customer, item, and billing information.
• Recommend products or services to align with customer needs.
• Inspect outgoing work to ensure quality standards.
• Respond promptly to customer complaints with analysis.
• Apply order processing expertise to enhance AI training datasets.

Required Skills and Qualifications

Minimum 5 years of experience in order management roles. Must demonstrate process improvement, exceptional organizational skills, advanced communication abilities, and proven customer service experience. Ability to inspect and validate order data meticulously and work independently in a remote environment.

Preferred Qualifications

Experience leveraging operational knowledge for AI/ML projects, exposure to AI model training, and background in team mentorship, process documentation, or quality assurance.

Key skills/competency

• order processing
• data validation
• AI training
• customer service
• process improvement
• quality assurance
• communication
• workflow optimization
• remote work
• team collaboration