Order Analyst - AI trainer

Job Description

Join micro1's team as an Order Analyst - AI trainer and shape the future of intelligent systems. This role leverages your expertise in order processing, customer service, and process optimization to train cutting-edge AI models in a remote work environment.

Key Responsibilities

• Review orders for completeness and accuracy.
• Forward incomplete orders for further processing.
• Obtain and validate customer and order data.
• Recommend products and services based on customer needs.
• Inspect work to ensure compliance with quality standards.
• Respond promptly to customer complaints.
• Enhance AI training datasets with real-world order processing data.

Required Skills and Qualifications

• Minimum 5 years in order management roles.
• Expertise in process improvement and workflow optimization.
• Exceptional organizational skills and keen attention to detail.
• Advanced communication skills, both written and verbal.
• Proven customer service experience with a solutions approach.
• Ability to validate and inspect order data accurately.
• Comfort working independently in a remote setting.

Preferred Qualifications

• Experience leveraging operational knowledge for AI projects.
• Exposure to AI model training, annotation, or data validation.
• Background in team mentorship, process documentation, or quality assurance.

Key skills/competency

• order processing
• customer service
• process improvement
• AI training
• data validation
• quality assurance
• workflow optimization
• communication
• organizational skills
• remote work