Eligibility Interviewer - Government Programs

Eligibility Interviewer - Government Programs

Join our customer's team as an Eligibility Interviewer - Government Programs and leverage your subject matter expertise to advance the future of AI. In this unique role, you will create, organize, and label data that reflects real-world eligibility interviewing scenarios, helping develop and refine intelligent systems for the government programs sector.

Key Responsibilities

• Act as a subject matter expert on eligibility interviewing for government assistance programs.
• Develop, review, and annotate realistic data sets for AI training.
• Design workflows, question sets, and case studies representing interview complexities.
• Label and organize documentation for eligibility determination and compliance.
• Collaborate with cross-functional AI and data teams for accuracy and clarity.
• Identify edge cases to enrich AI data diversity.
• Maintain confidentiality and data integrity in all tasks.

Required Skills and Qualifications

• Experience as an Eligibility Interviewer or similar role in government programs.
• Exceptional written and verbal communication with attention to detail.
• Ability to create clear, comprehensive, and structured documentation.
• Strong analytical and organizational skills.
• Comfort with remote collaboration using digital productivity tools.
• Commitment to data privacy, security, and ethical standards.
• Demonstrated initiative, curiosity, and passion for process improvement.

Preferred Qualifications

• Prior involvement in AI, machine learning, or data annotation projects.
• Knowledge of multiple government program eligibility requirements and case management systems.
• Experience training or mentoring in eligibility interviewing best practices.

Key skills/competency

government assistance, eligibility, interviewer, data annotation, AI training, workflows, documentation, compliance, edge cases, confidentiality