Cargo and Freight Agent - AI Trainer

Job Summary

Join micro1's customer's team as a Cargo and Freight Agent - AI Trainer, where your industry expertise will directly influence the next generation of AI-driven logistics solutions. In this unique role, you will leverage your insights and hands-on experience to help train and refine advanced AI models, ensuring they accurately reflect real-world cargo and freight operations.

Key Responsibilities

• Expedite and route movement of incoming and outgoing cargo and freight shipments across airline, train, and trucking terminals, as well as shipping docks.
• Take and process customer orders, arranging for pickup and delivery of freight and cargo to designated loading platforms.
• Prepare, review, and validate bills of lading, invoices, and shipping documentation to determine accurate charges and tariffs.
• Negotiate and coordinate transportation of goods with shipping and freight companies to optimize delivery timelines and costs.
• Track shipment progress and provide timely updates on delivery statuses to clients and the AI training team.
• Advise clients on optimal transportation methods, payment options, and regulatory compliance in cargo logistics.
• Estimate freight or postal rates, record shipment costs and weights, and ensure data is accurately used for AI model improvement.

Required Skills and Qualifications

• Proven experience as a Cargo and Freight Agent, Freight Forwarder, or in a closely related logistics role (e.g., Load Planner, Logistics Coordinator, Ship Broker).
• Exceptional written and verbal communication skills, with strong attention to detail and client care.
• Solid understanding of shipping documentation, including bills of lading, invoices, and tariffs.
• Demonstrated ability to negotiate and coordinate with transportation providers and clients.
• Familiarity with tracking systems, cargo terminal operations, and shipment routing best practices.
• Comfort with technology and interest in contributing to AI training datasets.
• Strong organizational, analytical, and problem-solving abilities.

Preferred Qualifications

• Previous experience training or collaborating with AI or digital platforms in logistics contexts.
• Knowledge of international freight regulations and customs procedures.
• Experience in multi-modal shipping environments.

Key skills/competency

• Logistics Operations
• Freight Forwarding
• AI Training
• Shipment Tracking
• Documentation Review
• Negotiation Skills
• Customer Service
• Regulatory Compliance
• Data Analysis
• Multi-modal Shipping