Cargo and Freight Agent AI Trainer

Job Summary

Join micro1 as a Cargo and Freight Agent AI Trainer, a unique role where your extensive industry knowledge will shape the future of AI-driven logistics. You will utilize your practical experience to train and refine advanced AI models, ensuring they accurately reflect complex real-world cargo and freight operations and contribute to next-generation solutions.

Key Responsibilities

• Expedite and route movement of incoming and outgoing cargo and freight shipments across various terminals and shipping docks.
• Process customer orders, arranging pickup and delivery of freight and cargo to designated loading platforms.
• Prepare, review, and validate bills of lading, invoices, and shipping documentation for accurate charges and tariffs.
• Negotiate and coordinate transportation of goods with shipping and freight companies to optimize delivery timelines and costs.
• Track shipment progress and provide timely updates on delivery statuses to clients and the AI training team.
• Advise clients on optimal transportation methods, payment options, and regulatory compliance in cargo logistics.
• Estimate freight or postal rates, record shipment costs and weights, and ensure data is accurately used for AI model improvement.

Required Skills and Qualifications

• Proven experience as a Cargo and Freight Agent, Freight Forwarder, Load Planner, Logistics Coordinator, or Ship Broker.
• Exceptional written and verbal communication skills, with strong attention to detail and client care.
• Solid understanding of shipping documentation, including bills of lading, invoices, and tariffs.
• Demonstrated ability to negotiate and coordinate with transportation providers and clients.
• Familiarity with tracking systems, cargo terminal operations, and shipment routing best practices.
• Comfort with technology and interest in contributing to AI training datasets.
• Strong organizational, analytical, and problem-solving abilities.

Preferred Qualifications

• Previous experience training or collaborating with AI or digital platforms in logistics contexts.
• Knowledge of international freight regulations and customs procedures.
• Experience in multi-modal shipping environments.

Key skills/competency

• Cargo Operations
• Freight Forwarding
• AI Training
• Logistics Coordination
• Shipping Documentation
• Supply Chain Optimization
• Customer Order Processing
• Negotiation Skills
• Regulatory Compliance
• Data Accuracy