Digital Business Analyst

Key Expected Achievements

The internal partner's needs are clarified and defined in specifications. Problems and opportunities with the business partner are identified in order to optimize digitalization and increase the impact on the company (including process and risk analysis). The functional, technical and environmental requirements of the internal partner are identified and detailed to clarify the needs expressed. All Group requirements (hosting, security, data confidentiality, standards and regulations, quality, etc.) are taken into account and respected. The relevance of the proposed solution, the availability of teams, skills and feasibility of developing the solution with digital factories or developers are validated through close collaboration. Feedback from partners is taken into account to improve their satisfaction. The knowledge acquired during solution development is capitalized in order to be reused.

Main Mission

• Act as the primary functional bridge between business teams, stakeholders and the Factory, ensuring all business needs are well captured, challenged and translated into digital solutions.
• Analyze business processes and identify opportunities to improve efficiency, data reliability and digital acceleration through mapping and search technologies.
• Ensure alignment between client expectations and technical feasibility, relying on deep knowledge of digital solutions, processes, and DOTI requirements (hosting, security, confidentiality).
• Participate in the end‑to‑end lifecycle of digital solutions, from need expression to validation, ensuring the delivered solution meets functional expectations and brings measurable value.
• Support project governance by drafting functional documentation (Functional Specifications, functional briefs).
• Assist business partners in defining, expressing and challenging their needs through workshops, interviews and functional deep‑dives.
• Translate business needs into complete user stories with context, business rules, acceptance criteria, impacts on services performance.
• Co‑build the product roadmap by providing functional insights, identifying cross‑functional needs and anticipating service evolutions.
• Support delivery by validating functional conformity at each sprint and collecting user feedback to adjust backlog items.
• Provide detailed functional specifications including flows, expected API behaviors, error handling, data constraints and cross‑module interactions.
• Support architecture reviews ensuring the proposed technical design respects business rules, routing/cartography performance constraints and DOTI requirements.
• Review automated test scenarios to ensure alignment with functional expectations, edge cases and business rules.
• Define, refine, and validate acceptance criteria and test coverage to ensure functional accuracy and service reliability.

Qualifications And Level Expected

• Analytical Thinking (4)
• Business Analysis (4)
• Customer Focus (3)
• Data Gathering and Processing (3)
• Impact and Influence (3)
• Decision Making (3)
• Digital Culture (3)
• Digital Market watch (2)
• English
• Fostering Communication (3)
• French
• Impact and Influence (3)
• Project management V2 (1)
• Teamwork and Collaboration (3)

Key skills/competency

• Business Analysis
• Digitalization Strategy
• Process Optimization
• Stakeholder Management
• User Story Creation
• Functional Specification
• API Interaction
• Data Reliability
• Project Governance
• Agile Methodologies