Sales Manager
MHG Hotels · Sugar Land, TX
- On site
- Full-time
- $51,500 / year
- Sugar Land, TX
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Job highlights
- Lead hotel sales across multiple market segments.
- Drive revenue and maximize hotel profitability.
- Develop client relationships and secure new business.
- Analyze industry data and manage sales operations.
- Requires two years of hotel sales experience.
About the role
Sales Manager - MHG Hotels
MHG Hotels is seeking a dynamic and results-oriented Sales Manager to lead our proactive sales efforts. This role is crucial in driving revenue generation across various market segments, maximizing hotel profitability, and maintaining exceptional customer satisfaction. You will be responsible for exceeding revenue goals, including RGI and total hotel revenue expectations.
Key Responsibilities:
- Lead and develop sales efforts for group business, leisure market, and SMERF segments.
- Oversee advertising and promotional initiatives to drive revenue.
- Maximize hotel profitability while ensuring high customer satisfaction.
- Meet or exceed pre-determined booking goals for guest room revenue.
- Negotiate function details within established guidelines to maintain overall revenue goals.
- Handle inquiry calls promptly and manage the flow of paperwork for function details.
- Solicit new and repeat guest room and event business, maintaining key client accounts.
- Conduct outside sales calls and phone solicitations.
- Perform on-site inspections to secure business.
- Evaluate potential business opportunities for profitability and benefit to the hotel.
- Represent the hotel in community and industry events.
- Maintain accurate sales records, databases, and reports.
- Achieve budgeted revenues and expenses for the sales department.
- Analyze STR reports and other key industry metrics.
- Demonstrate knowledge and experience in advertising and promotional activities.
Qualifications:
- A professional demeanor with a warm, welcoming, and engaging personality.
- Ability to connect easily and actively with others from diverse backgrounds and all organizational levels.
- Excellent selling skills and knowledge of group, SMERF, sports, FIT, and leisure segments.
- Two or more years of hotel experience required.
- Must possess a positive outlook, an outgoing personality, and a team-first attitude.
- Attention to detail is essential.
Benefits Offered:
- Employee Referral Program
- Bonus Program
- Merit Increase
- Paid Vacation
- Flex Days
- 401k with Employer Contribution
- Medical, Dental, Vision
- Life Insurance
- Long-term/Short-term Disability
- Accident Insurance
- Critical Insurance
Key Skills/Competency:
- Sales Management
- Hotel Sales
- Revenue Management
- Group Sales
- Leisure Sales
- SMERF Market
- Client Relationship Management
- Advertising & Promotions
- Business Development
- Customer Satisfaction
Skills & topics
- Sales Manager
- Hotel Sales
- Revenue Management
- Group Sales
- Leisure Sales
- SMERF
- Business Development
- Client Relations
- Hospitality Sales
- Sales Strategy
How to get hired
- Tailor your resume: Highlight your hotel sales experience, revenue generation success, and knowledge of market segments like SMERF and leisure.
- Showcase your skills: Emphasize your professional demeanor, outgoing personality, and strong selling abilities in your application.
- Research MHG Hotels: Understand their values and commitment to diversity to align your application and interview responses.
- Prepare for interviews: Be ready to discuss your experience in exceeding sales goals and managing client relationships, using examples from your hotel sales background.
- Address accommodation needs: If you require assistance, contact HR at 317-356-4000 ext. 203 or hr@mhghotelsllc.com.
Technical preparation
Study STR reports and hotel industry metrics.,Familiarize yourself with CRM software for sales tracking.,Practice generating sales proposals and contracts.,Understand hotel revenue management principles.
Behavioral questions
Describe a time you exceeded sales goals.,How do you handle difficult client negotiations?,Share an experience building a client base.,How do you maintain customer satisfaction?
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Frequently asked questions
- What is the salary range for the Sales Manager position at MHG Hotels?
- The Sales Manager position at MHG Hotels offers an annual salary range of $45,500 to $51,500.
- What benefits are offered to MHG Hotels Sales Managers?
- MHG Hotels offers a comprehensive benefits package including a bonus program, paid time off, 401k with employer contribution, medical, dental, vision, life insurance, and disability coverage.
- What is the required hotel experience for the Sales Manager role?
- A minimum of two years of hotel experience is required to be considered for the Sales Manager position at MHG Hotels.
- What market segments does the Sales Manager focus on?
- The Sales Manager is responsible for group business, leisure market, social, military, educational, religious, fraternal (SMERF), and sports market segments.
- How does MHG Hotels support candidates with disabilities?
- MHG Hotels provides assistance for individuals with disabilities. You can call 317-356-4000 ext. 203 or email hr@mhghotelsllc.com with 'Applicant Accommodation' in the subject line.
- What are the key performance indicators for a Sales Manager at MHG Hotels?
- Key performance indicators include exceeding RGI (Revenue Generation Index) targets, achieving budgeted total hotel revenue, and meeting pre-determined booking goals for guest room revenue.
- Does MHG Hotels offer opportunities for professional development?
- Yes, MHG Hotels offers a Merit Increase program and encourages professional growth through various benefits and a focus on employee development.