Senior Director, Administration

@ Metropolitan Transportation Authority

Overview

The Senior Director, Administration at Metropolitan Transportation Authority (MTA) works under the Chief Administrative Officer to drive strategies that improve business operations and overall performance across various functions including Human Resources, IT, Real Estate, Procurement, and more.

Position Objective

This role aims to advance business process optimization, standardize policies, optimize data, and implement cost savings initiatives to support MTA's operating agencies and headquarters departments.

Responsibilities

• Lead high-profile initiatives across CAO portfolio functions.
• Create robust data analytics and performance reporting structures.
• Drive interdepartmental and interagency working groups for project execution.
• Develop and review policies, identify inefficiencies, and manage risks.
• Oversee contractor performance and manage related communications.

Competencies

Requires strong analytical skills, excellent interpersonal communication, proficiency in creating executive-level presentations, and proven project management skills under tight deadlines.

Required Education And Experience

Bachelor’s Degree required (Master’s preferred) with 5-7 years of analytical experience and 2-5 years of managerial experience in consulting, finance, public administration, or related fields.

Other Information

May require work outside normal hours and travel to other MTA locations. Compliance with New York State Public Officers Law and MTA Code of Ethics is necessary.

Equal Employment Opportunity

MTA is an Equal Opportunity Employer encouraging applications from diverse backgrounds including military service members.

Key skills/competency

• Administration
• Business Operations
• Data Analytics
• Performance Reporting
• Cost Savings
• Process Optimization
• Project Management
• Interdepartmental Coordination
• Policy Review
• Strategic Planning