Operations Manager

@ Metropolis

Who We Are

Metropolis is an artificial intelligence company using computer vision technology to create frictionless, checkout-free experiences. We are reinventing parking by enabling a drive in and drive out system, aimed at saving time and providing unmatched convenience.

Who You Are

The ideal candidate is a hands-on leader experienced in managing operations in multi-location environments. You will supervise teams, ensure customer service excellence, and maintain financial and safety standards.

What You'll Do

• Manage and supervise hourly employees and team performance.
• Schedule shifts, verify time tracking, and maintain accuracy.
• Interview, hire, and train team members.
• Create and manage forecasting, planning, and budgeting processes.
• Control spending, maintain safety and maintenance standards.
• Engage with clients and handle customer inquiries.
• Conduct performance evaluations and implement company initiatives.

What We're Looking For

High School Diploma or GED required. Excellent communication skills, strong time management, and ability to work in a diverse, 24/7 on-site environment are necessary. Some college, business experience, scheduling and payroll knowledge are a plus.

Compensation & Benefits

The anticipated base salary is between $75,000 and $90,000 annually, along with benefits including healthcare, a 401(k) plan, stock options, bonus plans, and more.

Work Environment

This role requires on-site presence, with employees expected to work at least four days a week. Metropolis fosters an inclusive culture where every voice matters.

Key Skills/Competency

• Operations Management
• Team Supervision
• Budgeting
• Scheduling
• Customer Service
• Safety Audits
• Forecasting
• Training
• Performance Evaluation
• Client Engagement