Patient Care Assistant (Medical Assistant)
METRO INFECTIOUS DISEASE CONSULTANTS · Austin, TX
- On site
- Full-time
- $49,920 / year
- Austin, TX
Job highlights
- Assist patients with back and front office duties.
- Record vital signs and patient complaints.
- Manage medical supplies and exam rooms.
- Handle patient registration and billing.
- Requires one year of clinical experience.
About the role
Patient Care Assistant (Medical Assistant)
Metro Infusion Center, affiliated with Metro Infectious Disease Consultants, is seeking a full-time Patient Care Assistant (Medical Assistant) to join our clinic in Austin, TX. This role is crucial for supporting our back-office operations with occasional front desk duties. Responsibilities may evolve based on management discretion.
Back Office Responsibilities
- Escort patients from reception to exam rooms, accurately documenting vital signs (height, weight, blood pressure, temperature).
- Document the patient's chief complaint and alert the doctor when the patient is ready to be seen.
- Maintain exam rooms by stocking supplies each morning and cleaning them between patients.
- Manage the inventory of medical supplies, completing requisitions promptly to prevent depletion.
- Perform other tasks as assigned by management.
Front Office Responsibilities
- File all scanned paperwork daily.
- Fax clinic schedules to referring physicians for the next clinic day.
- Prepare weekly travel charts.
- Open and distribute mail daily.
- Print the schedule for the following clinic day and verify that all progress notes and super-bills are attached.
- Order office supplies.
- Answer telephone calls and page consultations to physicians, including necessary patient and hospital details.
- Schedule appointments for new and existing patients according to guidelines, providing directions for new patients.
- Handle and process billing information daily.
- Handle and process dictation, letters, and physician orders daily.
- Register patients, update patient demographics, and make copies of vital information.
- Collect co-payments and past due balances at the check-in/check-out desk.
- Coordinate and process referral information for managed care patients.
- Process medical records requests.
- Obtain laboratory specimens, complete requisitions, and prepare samples for lab pick-up, documenting all actions in the Medical Record.
- Ensure superbills are completed at visit end, including visit codes, diagnoses, and ordered labs.
Requirements
- Minimum of one year of clinical practice experience, preferably in an office setting.
- Comfortable performing back-office responsibilities.
- High school education or equivalent.
- Proof of current vaccinations, including recommended boosters for immunocompromised patients (measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19).
Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Salary
$23-$24/hour
Key skills/competency
- Patient Care Assistant
- Medical Assistant
- Clinical Practice
- Vital Signs Documentation
- Medical Supply Inventory
- Patient Registration
- Billing Information Processing
- Laboratory Specimens
- Front Office Duties
- Back Office Duties
Skills & topics
- Patient Care Assistant
- Medical Assistant
- Clinical Practice
- Vital Signs
- Medical Supply
- Patient Registration
- Billing
- Laboratory
- Clinic Operations
- Austin
How to get hired
- Tailor your resume: Highlight your clinical experience and back/front office skills for the Patient Care Assistant role at Metro Infectious Disease Consultants.
- Craft a compelling cover letter: Express your understanding of clinic operations and your commitment to patient care.
- Prepare for interviews: Be ready to discuss your experience with vital signs, patient registration, and medical supply management.
- Emphasize vaccination status: Clearly state your compliance with required vaccinations for patient safety.
Technical preparation
Practice taking vital signs accurately.,Familiarize yourself with EMR/EHR systems.,Review medical supply inventory procedures.,Understand basic medical billing processes.
Behavioral questions
Describe handling a difficult patient situation.,How do you manage competing priorities?,Explain your attention to detail.,How do you ensure patient confidentiality?
Frequently asked questions
- What is the typical work arrangement for a Patient Care Assistant at Metro Infectious Disease Consultants?
- The Patient Care Assistant role at Metro Infectious Disease Consultants in Austin, TX is a full-time position. While the description primarily focuses on back-office duties with occasional front desk support, the work arrangement is based on-site at the clinic.
- What are the essential qualifications for a Patient Care Assistant at Metro Infusion Center?
- To be considered for the Patient Care Assistant position, you need at least one year of clinical practice experience, preferably in an office setting. A high school education or equivalent is required, along with proof of current, essential vaccinations for working with immunocompromised patients.
- How does Metro Infectious Disease Consultants handle accommodation requests for the Patient Care Assistant role?
- Metro Infectious Disease Consultants considers requests for accommodations or exceptions on a case-by-case basis, ensuring compliance with all applicable laws. This applies to all aspects of the hiring process and employment for the Patient Care Assistant position.
- What specific medical software or EMR systems should I be familiar with for this Patient Care Assistant job?
- While specific EMR systems are not listed, the responsibilities for the Patient Care Assistant role include documenting patient information, managing medical records, and processing billing. Familiarity with common EMR/EHR systems used in clinic settings and medical billing software would be highly beneficial.
- Can you provide more detail on the 'back office responsibilities' for the Patient Care Assistant at Metro Infusion Center?
- Back office duties for the Patient Care Assistant include escorting patients, documenting vital signs and chief complaints, stocking and cleaning exam rooms, managing medical supply inventory, and ordering supplies. You will also be responsible for obtaining lab specimens and completing superbills.