Client Services Consultant II
@ MetLife

Bridgewater, NJ
$85,000
On Site
Full Time
Posted 23 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @metlife.com
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Job Details

About the Role: Client Services Consultant II

The National Accounts Service organization seeks a Client Services Consultant II to serve as the primary point of contact for client requests and assist the Sales team in achieving growth objectives.

Key Responsibilities

  • Manage client requests and provide consultative service.
  • Lead projects, presentations, and client meetings.
  • Act as liaison between clients and internal MetLife teams.
  • Participate in client account audits and strategic planning.
  • Collaborate with financial teams to analyze reports and trends.
  • Help implement new MetLife products and review contract documents.
  • Maintain awareness of MetLife and competitors' product trends.

Qualifications

Required: 3-5+ years of experience, proficiency in Microsoft Office Suite, excellent communication, organizational and project management skills, ability to handle multiple tasks and deadlines, and a proactive attitude.

Preferred: Knowledge of Group Benefits core products such as Life, Disability, and Dental.

Compensation & Benefits

Salary range: $63,500 - $97,400 with potential for annual short-term incentive compensation.

Benefits include comprehensive health plans, company-paid life insurance, legal services, retirement pension, 401(k) with matching, and several voluntary insurance product discounts along with wellness and family support programs.

About MetLife

MetLife, recognized as one of the world’s leading financial services companies, is celebrated for its strong culture and global presence across financial services, insurance, and asset management.

Key skills/competency

  • Client Service
  • Consulting
  • Project Management
  • Presentation
  • Strategic Planning
  • Analysis
  • Communication
  • Financial Reporting
  • Problem Resolution
  • Microsoft Office
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How to Get Hired at MetLife

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your experience to client services.
  • Highlight project skills: Emphasize leadership in past roles.
  • Research MetLife culture: Understand their mission and values.
  • Prepare for interviews: Practice client service and problem-solving examples.

📝 Interview Preparation Advice

Technical Preparation

Brush up on Microsoft Office skills.
Review project management frameworks.
Practice data analysis techniques.
Study financial reporting essentials.

Behavioral Questions

Describe a project conflict resolution.
Explain handling multiple deadlines.
Share client service success story.
Discuss work prioritization strategies.

Frequently Asked Questions