Job Overview
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Job Description
Back Office Coordinator
About Methodist Medical Group:
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
- Newsweek’s America’s Most Admired Workplaces 2026
- Glassdoor’s Best-Led Companies 2025
- Fortune’s Best Workplaces in Health Care 2025
- Great Place to Work Certified 2026-2026
- Glassdoor’s Best Places to Work 2025
- TIME’s Best Companies for Future Leaders 2025
- Military Friendly – Gold Employer 2025
- Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025
- Becker’s Healthcare Top Places to Work in Healthcare 2025
- Newsweek’s Greatest Workplaces 2025
Job Summary:
The Back Office Coordinator will assist the Office Manager with operations and management duties for facilities with 5 or more physicians. This role involves maintaining confidentiality, performing Medical Assistant duties, assisting in policy development, problem-solving, delegating tasks, monitoring staff certifications, managing pharmaceutical systems, scheduling meetings, and supporting diagnostic and procedural coding.
Key Responsibilities:
- Maintain the strictest confidentiality and perform all required Medical Assistant duties.
- Assist the Office Manager in developing and implementing clinical policies and procedures.
- Advise Office Manager of facility problems and participate in problem-solving.
- Delegate duties to back office staff members as assigned.
- Monitor education certifications of nursing staff for legislative compliance.
- Oversee pharmaceutical handling system upgrades and compliance.
- Schedule and lead monthly back office staff meetings.
- Assist with diagnostic and procedural coding issues.
- Attend meetings and perform other duties as assigned by the Office Manager.
- Manage the care and upkeep of department equipment and supplies, including calibration and record keeping.
- Complete assigned projects in a timely and effective manner.
- Participate in interviewing applicants and provide input for hiring decisions and performance evaluations.
- Train MAs and other staff, serve as a clinical resource, and maintain training materials.
- Participate in continuing education to maintain professional competence.
- Perform lead duties for back-office staff to ensure optimal patient flow and customer service.
- Foster a team approach for high-quality patient care and staff cooperation.
- Support clinic efficiency and cohesion by following established policies and procedures.
Work Schedule:
- Hours: 8:00 AM - 5:00 PM
- Days: Monday - Friday
- Shift: 10X4 Day
Job Requirements:
- Strong communication skills with consistent incorporation of judgment and discretion.
- Minimum of 2 years in a back office within a medical setting OR two years of nursing experience.
Key skills/competency:
- Back Office Operations
- Medical Assistant Duties
- Clinical Policy Development
- Staff Supervision & Delegation
- HIPAA Compliance
- Pharmaceutical Handling
- Medical Coding
- Patient Flow Optimization
- Team Collaboration
- Healthcare Administration
How to Get Hired at Methodist Health System
- Tailor your resume: Highlight your 2+ years of medical back office or nursing experience, emphasizing communication, judgment, and discretion.
- Showcase relevant skills: Detail your experience with clinical policies, staff delegation, pharmaceutical handling, and patient flow optimization.
- Research Methodist Health System: Understand their values, mission, and recent awards to align your application and interview responses.
- Prepare for behavioral questions: Be ready to discuss how you handle confidentiality, problem-solving, and team collaboration in a medical setting.
- Express enthusiasm: Clearly articulate your interest in contributing to quality patient care and clinic efficiency at Methodist Medical Group.
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