Subsea Network Operations Engineer

About the Role

Meta is seeking a Subsea Network Operations Engineer to provide operational support for one of the world's largest and most intricate networks. This unique opportunity involves designing, deploying, and maintaining a global subsea network, engaging with all facets of Meta's networking infrastructure.

Responsibilities

• Manage subsea network performance and operations.
• Perform MA (Maintenance Authority) duties on Meta-owned cable systems as required.
• Act as O&M (Operations & Maintenance) Subject Matter Expert for contracting and provide consultative O&M guidance to internal Meta teams.
• Lead all necessary meetings, day-to-day interactions, timeline, logistics, and budget management.
• Oversee turnkey projects, receiving designs from engineering and managing field deployments.
• Serve as the primary liaison to third-party vendors, managing operational/deployment relationships and driving performance.
• Coordinate regular meetings with vendors, demonstrating familiarity with contracts and driving measurable statistics.
• Provide technical support to subsea contractor teams for network restoration, performance testing, and engineering services for global submarine deployments.
• Collaborate with Program Managers, Procurement, Engineering, Installation teams, and vendors to formalize operational acceptance plans.
• Proactively contribute to documentation, automation, and process improvements.
• Guide retrospective reviews of completed projects, incorporating lessons learned into future roadmaps and goals.
• Coordinate documentation efforts with technical writers to ensure key decisions are captured and all necessary support/troubleshooting documentation is maintained.
• Work with partner teams to document end-to-end business processes as defined throughout the program.
• Ensure processes confirm all documentation and systems are delivered into Operations, and that the team is trained and equipped to support newly deployed subsea networks.
• Manage expectations of all interested parties with key deliverable and milestone dates.
• Maintain deployment status reporting and provide frequent updates.
• Identify, communicate, and manage risks and adjustments to the overall program.
• Supervise NOC operations and act as the escalation point for Meta systems under management.
• Support on-call operations on a rotational basis.
• Expect to travel 10% to 25% of the time.

Minimum Qualifications

• Experience identifying key metrics/measures for program success and business impact.
• 5+ years of industry experience in Subsea Operations, Deployments, and Technology.
• Experience with all possible wet plant failure mechanisms, including diagnosis and accurate fault location (electrical or optical).
• Experience managing and operating wet plant, including BU’s, WSS ROADMs, and Repeaters.
• Familiarity with DCN (Data Communications Network) operations, management, network security, and architectures.
• Hands-on experience with CLS (Cable Landing Station) tools and test equipment, managing landing party use and setup during repairs.
• CLS management experience, including facilities maintenance and security.
• Prior experience managing PFE (Power Feed Equipment) and troubleshooting complex subsea power and grounding issues.
• Experience in Subsea O&M, including contracting, marine repair and maintenance (depot testing, sparing), marine repair dispatch, and spares loading.
• Technical experience in telecommunication networks within subsea optical transport, including DWDM, network infrastructures, IP Networking equipment, optical testing, and optical measurement principles.
• Experience understanding architecture for system dependencies and translating these into deployable solutions.

Preferred Qualifications

• 5 years of logical troubleshooting and physical repair experience with an understanding of physical infrastructure (cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, facility infrastructure).
• Basic knowledge of applying data-led analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
• 10+ years of industry experience in Subsea Operations, Deployments, and Technology.

About Meta

Meta innovates technologies that foster connection, community, and business growth. Since Facebook's launch in 2004, it has revolutionized global connections. Further empowered by apps like Messenger, Instagram, and WhatsApp, Meta is now advancing beyond 2D screens into immersive augmented and virtual reality experiences, aiming to build the next evolution in social technology. Individuals who contribute to Meta help shape a future transcending current digital connection possibilities, moving beyond screen limitations, distance constraints, and even the rules of physics.

Key skills/competency

• Subsea Network Operations
• Wet Plant Management
• DWDM Technology
• IP Networking
• Vendor Relationship Management
• Optical Transport Networks
• Fault Diagnosis & Location
• CLS Operations
• Project Management
• Process Automation