Software Developer Global Operations

Software Developer, Global Operations

GO Systems, within Product and Regulatory Operations (PRO), comprises a technically-minded team working to develop and execute a strategy for unified, interoperable infrastructure across Global Operations (GO). GO Systems enables production workflow maturity within the tooling dimension for GO by identifying appropriate tooling strategies to solve business problems and partnering with key engineering partners to execute against those strategies.

We are looking for a full-time software developer to join us. Our full stack developers help to scale and mature our tech stack by implementing new features, and last mile code changes, removing engineering bottlenecks across our various products.

Responsibilities:

• Extend our support platform and internal tools by building workflows and high-quality tools that enable operations to scale.
• Code using primarily PHP/Hack and JavaScript/React.
• Guide design and code reviews.
• Use software engineering skill sets to drive meaningful business impact by looking at problems through an operational lens.
• Support vibecoding across Operations.
• Business case development to support new and improved processes for consumers, businesses and partners that leverage our products.
• Work extensively with our cross-functional stakeholders like engineering, product management, legal, partnerships, business development and marketing.
• Drive and measure tool health, while supporting bug and incident management processes.
• Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps.
• Gather, analyze and utilize relevant data to develop ways to improve the overall support experience.

Minimum Qualifications:

• 5+ years of programming experience.
• Analytical-thinking and problem-solving experience.
• Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch.
• Experience communicating with cross-functional partners (both technical and non-technical audiences).

Preferred Qualifications:

• Experience of consistently working under your own initiative and prioritization of work with minimal input.
• Experience with AI technologies.
• Experience with scrum and agile methodologies in delivering roadmaps.
• Proven collaboration and communication skills across a global team.
• Experience with internal tool development incorporating WFM knowledge and bug management.
• Experience with customer support/operations software-oriented projects.
• Knowledgeable in driving solutions for global operational teams.
• Experience with process change management or process improvement.
• Experience working in a technology company, consulting firm or an equivalent productive environment.

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

Key skills/competency

• Software Development
• PHP/Hack
• JavaScript/React
• Full Stack Development
• Agile Methodologies
• Problem Solving
• Cross-functional Collaboration
• Tool Development
• Operations Management
• Data Analysis