Project Manager, Fraud & Scam Operations

@ Meta

About the Role

The Project Manager, Fraud & Scam Operations at Meta is responsible for developing and executing integrity support strategies across Meta products in collaboration with Product, Engineering, Operations, and Policy teams. You will manage human review workflows and track operational metrics to meet key performance indicators, while working with vendors to deploy scalable solutions for Meta's global user base.

Key Responsibilities

• Own, develop, execute, and manage integrity support strategies.
• Develop and improve human review workflows and operational metrics.
• Collaborate with vendors and cross-functional teams for scalable solutions.
• Analyze data to identify trends and recommend process improvements.
• Drive end-to-end management of large-scale global programs.

Minimum & Preferred Qualifications

Minimum qualifications include 4+ years in Operations, Analytics, Product, Engineering, Consulting, or Project Management roles with 3+ years of leading project/program management initiatives. Preferred qualifications include experience with SQL, Tableau, online T&S issues, vendor management, quality management, and GenAI tools.

About Meta

Meta builds technologies that connect people and empower communities, evolving from social media to immersive augmented and virtual reality experiences.

Compensation & Benefits

Base salary ranges from approximately $93,000/year to $136,000/year with additional bonus, equity, and benefits. Individual compensation is determined by skills, qualifications, experience, and location.

Key skills/competency

• Project Management
• Integrity Operations
• Fraud Analysis
• Scam Prevention
• Data Analysis
• Process Improvement
• Cross-functional Collaboration
• Vendor Management
• SQL
• Tableau