Network Engineer Operations and Support
@ Meta

Hybrid
$160,000
Hybrid
Full Time
Posted 22 days ago

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Job Details

About the Role

The Network Engineer Operations and Support role at Meta is part of the ENS Operations Team, responsible for automating processes, ensuring zero touch operations, and driving efficiency across a global network supporting billions of users.

Key Responsibilities

  • Incident Response: Investigate complex technical and process issues on a global scale.
  • Escalation Management: Participate in Tier 3 and 4 on-call rotation and improve processes.
  • Operational Leadership: Drive improvements, manage large workforces, and enforce compliance standards.
  • Risk & Data Assurance: Align operations with reliability, security, and regulatory policies.
  • Automation & Data Measurement: Identify automation opportunities and analyze operational metrics.
  • Collaboration & Partnership: Work closely with internal teams and external vendors.
  • Roadmap & Technical Leadership: Own strategy, conduct root cause analysis, and lead cross-functional projects.
  • Travel: Up to 15% domestic and international travel may be required.

Minimum Qualifications

At least 7 years of leadership experience in a global Network or IT Operations Center. Advanced knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), CDN & Edge technologies, and hands-on repair operations. Basic coding skills in Python, Go or JavaScript are required.

Preferred Qualifications

Experience in varied infrastructure environments, digital transformation, vendor partnerships, data-driven analysis, and operational risk management. A Bachelor’s degree in Computer Science, Computer Engineering, or equivalent practical experience is desirable.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. The company is expanding beyond traditional social media and is committed to innovation in immersive experiences.

Compensation & Benefits

Salary ranges from $133,000/year to $190,000/year plus bonus, equity, and benefits. Individual compensation is determined by skills, experience, and location.

Key skills/competency

  • Network Operations
  • Incident Response
  • Escalation Management
  • Operational Leadership
  • Risk Management
  • Automation
  • Data Analysis
  • Collaboration
  • Technical Leadership
  • Vendor Management
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How to Get Hired at Meta

🎯 Tips for Getting Hired

  • Customize your resume: Highlight global network operations and automation experience.
  • Research Meta's culture: Study their mission, values, and innovations.
  • Practice technical scenarios: Prepare for network protocol and troubleshooting interviews.
  • Be clear on leadership: Emphasize experience managing diverse technical teams.

📝 Interview Preparation Advice

Technical Preparation

Review TCP/IP and BGP protocols.
Practice coding in Python or Go.
Study network architecture and hardware.
Familiarize with CDN and edge troubleshooting.

Behavioral Questions

Describe a crisis management situation.
Explain teamwork in high-pressure scenarios.
Share leadership style examples.
Discuss conflict resolution methods.

Frequently Asked Questions