Global Design Guidelines & Engagement Lead

Global Design Guidelines & Engagement Lead

Meta is seeking a Global Design Guidelines & Engagement Lead to develop, maintain, and evolve the company’s global design guidelines for workplace, culinary, and design innovation projects. This role ensures consistency, quality, and compliance, aligning design standards with Meta’s brand and strategic objectives. As a central steward of workplace design, you will collaborate with cross-functional partners to drive best-in-class practices across Meta’s global portfolio, ensuring physical environments reflect company values, support operational priorities, and set new benchmarks for quality and innovation.

Key Responsibilities:

• Global Standards Development & Maintenance: Lead the creation, documentation, and continual refinement of comprehensive design guidelines for all Meta projects, including space programming templates and processes. Ensure guidelines reflect industry trends, regulatory requirements, and company values such as efficiency, sustainability, inclusivity, and innovation. Own the space programming template and the end-to-end programming process, including documentation, governance, and continuous improvements.
• Cross-Functional Alignment & Collaboration: Liaise with partners in Design Execution, Innovation, Culinary, Facilities, EH&S, Technology, and Operations to align standards with business objectives and site operational models. Facilitate reviews and workshops to gather input, address challenges, and ensure guidelines are practical and actionable for seamless integration of design requirements.
• Quality Assurance & Compliance: Manage the implementation of design guidelines, ensuring consistency, quality, and compliance with health, safety, accessibility, and regulatory standards. Partner with the Design Execution Lead, project managers, architects, and consultants to monitor adherence and resolve deviations. Contribute to cataloging regional and global design partners.
• Innovation & Continuous Improvement: Integrate new features, technologies, and methodologies into guidelines in collaboration with Design Innovation and Execution teams. Analyze operational data, including occupancy and utilization metrics, employee feedback, and industry benchmarks, to drive improvement and future-proof standards. Drive design guideline performance criteria to accommodate modular and scalable solutions. Validate the design guideline content platform for performance and cost, and lead efforts to integrate AI tooling and platform enhancements.
• Design Direction & Collaboration: Collaborate with the Global Design Strategy Lead, Research, and industry leaders in visioning sessions to inform Meta’s overall design direction and promote accommodating workstyles. Integrate culinary spaces into workplace design to enhance employee experience and operational success.
• Documentation & Communication: Maintain clear, accessible documentation of guidelines, updates, and rationale. Act as the primary communicator and advocate for design standards, providing training and support to stakeholders.
• Vendor & Stakeholder Management: Consult with the Design Execution Lead on design vendor selection, evaluation, and onboarding to ensure alignment with Meta’s standards. Oversee Meta’s relationship with the Design Guidelines technology platform vendor for product performance and cost efficiencies. Identify key architectural product manufacturers that meet Meta’s sustainability, costing, and performance criteria, and participate in product pricing negotiations.
• Project Record Documentation & Project Close-Out: Lead cross-functional collaboration to build and manage As-Built and Project Close-out governance and standards. Oversee vendors contracted to manage day-to-day as-built and Building Information Modeling programs.
• Commitment to Sustainability, Inclusivity, and Innovation: Ensure design guidelines prioritize sustainability, inclusivity, and innovation. Provide strategic direction for global design standards and their impact on business outcomes.
• Travel: Travel as required to support global initiatives.

Minimum Qualifications:

• 8+ years of experience in design-related roles, focusing on guideline development, quality assurance, or project management.
• Proven experience leading cross-functional teams and managing complex, multi-site projects in a deadline-focused, global environment.
• Experience in regulatory compliance, vendor management, and stakeholder engagement.
• Proven organizational, interpersonal, and communication skills.
• High level of computer literacy and proficiency in key design and documentation tools (Revit, AutoCAD, MS Word, Excel, PowerPoint, MS Project).
• Proven analytical skills to evaluate data, feedback, and industry trends for continuous improvement.
• College degree or equivalent practical experience in Design Management, Architecture, Project Management, or related field.

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact.
• Experience adhering to and implementing responsible, ethical AI practices.
• Demonstrated ongoing AI skill development and staying current with emerging AI technologies.
• Expertise in developing, implementing, and maintaining design guidelines across wide-ranging environments.
• Proven experience in planning, decision-making, and problem-solving.

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. Apps like Messenger, Instagram, and WhatsApp have empowered billions globally. Meta is moving towards immersive experiences like augmented and virtual reality to build the next evolution in social technology. Careers at Meta involve shaping a future beyond digital connection, transcending screens, distance, and the rules of physics.

Key skills/competency:

• Global Design Guidelines
• Engagement Lead
• Workplace Design
• Design Strategy
• Cross-functional Collaboration
• Quality Assurance
• Compliance Management
• Innovation Integration
• Stakeholder Management
• AI Tooling in Design