Executive Support Engineer
@ Meta

Menlo Park, CA
$207,500
On Site
Full Time
Posted 16 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @meta.com
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Job Details

About the Executive Support Engineer Role

As an Executive Support Engineer at Meta, you will provide technical and operational support to C-suite executives and board members. You will drive initiatives that enhance executive support operations while working with cutting-edge technology.

Responsibilities

  • Identify, plan, and execute projects enhancing executive support operations.
  • Manage crisis escalations by collaborating with cross-functional partners.
  • Engage with industry partners to improve third-party application experiences.
  • Lead creation and maintenance of documentation for executive operations.
  • Drive strategic tooling and automation benefiting customers and enterprise groups.
  • Support VIP demos using VR/AR/MR hardware and AI technologies.
  • Train and mentor team members within Enterprise Solutions.
  • Travel globally up to 25% to support executive events.
  • Participate in a global on-call rotation including evenings and weekends.
  • Influence strategy and implementation of best practices across teams.

Minimum Qualifications

  • Bachelor's Degree or equivalent with 9+ years IT support experience.
  • Direct experience supporting executives with technical roadmaps and strategies.
  • Expert knowledge in enterprise IT architecture, network, security, and cloud environments.
  • Proven ability to lead complex technical projects and innovative technology adoption.
  • Strong leadership, interpersonal skills, and stakeholder influence.
  • Experience in crisis management and assessing security threats.

Preferred Qualifications

  • Proficiency in coding languages like PowerShell and scripting.
  • Project management skills with the ability to handle plans, timelines, budgets.
  • Experience in video conferencing, vendor management and SaaS administration.
  • Prior exposure to VR/AR/MR hardware, ideally Meta's product suite.
  • Experience monitoring Service Level KPIs.

About Meta

Meta builds technologies that help people connect, find communities and grow businesses. The company is pioneering immersive experiences through augmented and virtual reality while fostering a culture of innovation and inclusivity.

Key Skills/Competency

  • IT Support
  • Executive Assistance
  • Technical Roadmap
  • Project Management
  • Automation
  • VR AR MR
  • Cloud Computing
  • Security
  • Crisis Management
  • Documentation
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How to Get Hired at Meta

🎯 Tips for Getting Hired

  • Research Meta's culture: Study their mission and recent news.
  • Customize your resume: Emphasize executive support expertise.
  • Highlight technical skills: Focus on IT architecture and security.
  • Prepare for interviews: Practice crisis and project management scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review enterprise IT architectures and security protocols.
Practice coding with PowerShell and scripting basics.
Study cloud environment configurations and network setups.
Familiarize with automation and documentation tools.

Behavioral Questions

Describe a time managing a crisis effectively.
Explain your mentoring and leadership style.
Discuss experience influencing senior executives.
Talk about managing cross-functional collaborations.

Frequently Asked Questions