Senior Integration Architect

Senior Integration Architect at Merkle

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.

We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

The Opportunity

As a Senior Integration Architect, you will lead the end-to-end design and delivery of enterprise integration solutions that connect customer data, platforms, and digital experiences across complex ecosystems. You’ll define integration patterns, platform selection, API strategies, and reference architectures, guide delivery teams, and ensure standards for security, scalability, performance, and governance. You’ll partner closely with cross functional teams (solution architects, data engineers, automation engineers, platform SMEs, project managers) and play a visible role in presales, estimation, and roadmapping.

Key Responsibilities:

• Architecture & Design: Own the integration architecture across programs, design canonical data models, API led connectivity (experience/process/system APIs), messaging/eventing, and data movement (ETL/ELT) across cloud and on prem platforms. Produce and maintain architecture artifacts (high level designs, sequence diagrams, data flow maps, interface specifications, nonfunctional requirements) and ensure traceability to business outcomes. Define and enforce best practices/standards for integration, including security (OAuth/JWT), resilience, observability, and performance, review solutions for compliance with enterprise principles.
• Governance & Documentation: Establish integration standards (API design conventions, event schemas, error handling, versioning, and documentation). Ensure all integrations are documented, up to date, and accessible.
• Enablement & Presales: Contribute to presales and RFPs—solutioning, effort estimation, scope assumptions, and architecture roadmaps. Present solution options and tradeoffs to executive stakeholders. Mentor and coach engineers and junior architects.

Required Qualifications:

• 10+ years in IT with 6+ years focused on integration architecture (enterprise integration patterns, APIs/microservices, messaging, ETL/ELT).
• Proven experience designing and delivering API led architectures and integrations across CRM/ERP, CDPs, data platforms, and modern CMS/composable stacks.
• Hands on with one or more iPaaS/integration platforms (e.g., MuleSoft, Workato, Azure Integration Services, Boomi) and cloud services (AWS/Azure/GCP) for integration workloads.
• Strong knowledge of security (OAuth2), observability (logging, tracing, metrics), and nonfunctional requirements (scalability, performance).
• Proficiency in API design (REST/GraphQL), specs (RAML/OpenAPI), and data transformations (DataWeave/JSON/CSV/XML).
• Excellent communication skills—able to present architectures, facilitate decisions, and lead cross functional teams.

Preferred Qualifications:

• Certifications: MuleSoft (Architecture/Developer), Azure Integration Architect, Workato Enterprise Automation, Boomi Architect.
• Experience integrating Salesforce (Sales/Service/Experience Cloud).
• Exposure to event driven architectures (Kafka/EventBridge), GraphQL federation, and composable platforms.
• Marketing/data solutions experience (CDPs, identity, data warehouse/ETL for multi terabyte solutions).

Why Choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What's in It for You?

• Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
• Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.
• Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.
• Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.
• Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.
• Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.
• Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.

Diversity, Equity, and Inclusion (DEI)

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

Key skills/competency

• Integration Architecture
• API Design
• Enterprise Integration Patterns
• Cloud Platforms (AWS/Azure/GCP)
• iPaaS (MuleSoft, Workato, Boomi)
• Data Transformation (ETL/ELT)
• Security (OAuth2, JWT)
• Observability (Logging, Tracing)
• Salesforce Integration
• Event-Driven Architecture