Spanish Audio Specialist AI Trainer

About the Spanish Audio Specialist AI Trainer Role at Meridial Marketplace

Meridial Marketplace, by Invisible, is embarking on a pivotal project focused on evaluating and benchmarking advanced agentic audio models against leading systems. The core mission of this program is to meticulously assess and optimize model performance for real-world customer support scenarios. As a Spanish Audio Specialist AI Trainer, you will play a crucial role in shaping the future of conversational AI by ensuring our models meet the highest standards of clarity, efficiency, and natural conversational flow, specifically within the Spanish language context.

Key Responsibilities

• Create and execute role-play-based evaluation scenarios that accurately simulate realistic customer service interactions across a variety of domains, including flight bookings, travel support, financial services, telecommunications, and technical support.
• Actively contribute to the development of diverse and representative datasets essential for thoroughly assessing conversational audio agents.
• Systematically evaluate model performance against a predefined set of qualitative and quantitative metrics.
• Ensure that all evaluations precisely reflect genuine customer expectations regarding conversational naturalness, efficiency, and overall clarity.

Evaluation Metrics

Model performance will be rigorously assessed using a comprehensive combination of conversational, technical, and audio-specific criteria. These include, but are not limited to:

• Accuracy and efficiency in task completion.
• Conversational naturalness, encompassing tone, flow, and coherence.
• Quality of audio comprehension and response generation.
• Adherence to instructions and contextual understanding.
• Demonstrated basic computer programming literacy, including a solid understanding of JSON structures, familiarity with functions and methods, and the ability to reason effectively about structured data and simple logic.
• Clarity in technical communication, particularly when addressing support-style problem-solving.

Technical & Equipment Requirements

• Possess strong verbal communication skills, crucial for simulating authentic customer support interactions.
• Have access to and utilize a high-quality microphone to guarantee clean, reliable audio input during all evaluation processes.
• Exhibit comfort and proficiency in working with structured prompts, detailed evaluation rubrics, and technical guidelines.

Key skills/competency

• AI Training
• Spanish Language Proficiency
• Audio Model Evaluation
• Customer Service Simulation
• Conversational AI
• JSON Structures
• Data Annotation
• Technical Communication
• Problem-Solving
• Linguistic Quality Assurance